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DRAIN PIPES ARE BACKING UP IN KITCHEN

THIS HAS BEEN AN ONGOING ISSUE ALL WEEK IN MY KITCHEN. THE SLOP SINK DRAIN IS BACKING UP INTO THE KITCHEN CAUSING AN EXCESSIVE AMOUNT OF WATER TO SIT ON MY FLOOR. I HAVE BEEN MOPPING AS BEST AS I CAN BUT NOW THAT IS NOT EVEN HELPING. PLEASE ATTEND...
Jennifer Bishop 4 days ago in Work Orders 0

Past date prevention in Completed by field

We noticed on the work order request that you can put in a past date for the Completed by value. There should be a check in the system to ensure that the completed by date is not before the submission date. If this change could happen to the syste...
Dan Grassel 18 days ago in Work Orders 0

Make Work Order fields mandatory

It would be helpful to be able to have multiple fields in tech work orders that are mandatory for users to fill out in order to submit a ticket. There should be fields like serial number, problem type, student name that we should be able to add an...
Sean Austin 19 days ago in Work Orders 0

Approve/Assign Feature enhancement

After working in the site I was thinking that the Approve/Assign request feature is almost setup to allow you to do everything to a work order you would need to without having to actually open the work order If there could be 2 enhancements - This...
Dan Grassel 22 days ago in Performance (Work Orders) / Work Orders 0

[Copy] Approve/Assign Request feature enhancement

After working in the site I was
Dan Grassel 22 days ago in Performance (Work Orders) / Work Orders 0

back door lock cylinder at HMS Kitchen

The cylinder on the back door sticks in the unlock position, which causes the door not to latch correctly, which allows entry from anyone.
Jennifer Bishop 27 days ago in Work Orders 0

Increase Character count for Canned responses

We were trying to create a detailed canned response and hit the character limit. If the character limit could be increased to 5000 outside of the 2000 its currently looking at that would help us create more detailed canned responses for our users
Dan Grassel 29 days ago in Work Orders 0

Request Status Manual Sync feature update

We were trying to use the Request Status manual sync in MLW to see get a message out and found out that when you list a role in the Notify Role section it it will essentially duplicate the amount of notices that are going out. If there was an opti...
Dan Grassel about 1 month ago in Admin Settings / Notifications / Work Orders 0

Recapthca and Language toggle option on custom forms

We want to use the Custom form option in MLW but we discovered that you cannot toggle the reCaptcha option off nor the language option within the form. We need to be able to turn those off some that our students do not play with those options. If ...
Dan Grassel about 1 month ago in Admin Settings / Work Orders 0

Custom Field Toggle option for Request types

We were looking to setup a custom form and add custom fields to the form as well. We only want these fields on the custom request form but you have to add a custom fields to the request type as a whole which also puts the custom fields on the norm...
Dan Grassel about 1 month ago in Work Orders 0