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Add ability to change status and add photos during the Check-In process

During the check-in process, it would be helpful and save steps/time to be able to change the status (e.g. damaged, retired, recycled). It currently defaults to Available. It would also be helpful to be able to take/add a photo from this same scre...
Dave Howell about 1 month ago in Assets

Asset Additional Information feature update

We have a request type where the assets associated to them need to have a value filled out. You can fill out this value on the asset itself but when you go to submit a request and choose that asset, that information we put directly on the asset do...
Dan Grassel about 1 month ago in Assets / Work Orders

Asset Type Images

We should be able to upload an image to the asset type, not specifically to each asset. So, for instance, I should be able to upload an icon of a generic laptop to the "Laptop" asset type and it show for all laptops. I shouldn't have to do this fo...
Thomas Balne 6 months ago in Assets

Updating Requester Asset view on Work Order

We noticed that when updating the requester on a work order and going to the asset section it does not list the requesters assets like it does when you are submitting a new request. If the functionality between how the assets present themselves wh...
Dan Grassel 7 months ago in Assets / Work Orders

Is there a way we could have "assigned users" added to the columns on asset audits and be able to sort the columns?

This would be helpful so if someone brings you all their keys, for example. All you have to do is click on the "assigned user" column and find their name alphabetically and then check off their 6 keys all at once without having to do a lot of scro...
Rebekah Leslie 7 months ago in Assets

The ability to give a user access to complete an already run audit.

I'd like to be able to create an audit for our assets, like keys for example, at each building, but then have the building admin assistants do the check boxes for each key and then submit it. But I also don't want them to have access to go in and ...
Rebekah Leslie 7 months ago in Assets

Assets EFR type and subtype

When adding new assets, an EFR is required. It seems the many of our assets have no logical EFR. We've had to do some very creative thinking and we wind up with assets that aren't truly of the EFR type assigned. Can we possibly be able to add/edit...
Dale Ashauer 7 months ago in Assets

Disable Unique Asset Names

Asset Names should not be required to be unique. If I have 1000 of the same device (iPad or Laptop Chargers, Carts, Access Points, etc) the name should be the same. Having different names for each device is redundant to the barcode attribute. Barc...
Sebastian Rossi 9 months ago in Assets

Apple Products to be added for JAMF

I was working on getting JAMF setup and notice that some of my devices synced but not all of them. Can you add these products to allowed to sync via JAMF? imac (24-inch, m1, 2021) imac intel (retina 5k, 27-inch, 2019) imac intel (21.5-inch, mid 20...
Dan Grassel 10 months ago in Assets / Integrations (External)

Retired Date on Asset auto populate when switched to retired status

I noticed that when I switch an asset to the retired status the retired date does not populate. Logically it would make sense for that value to automatically populate when the status on an asset is changed. Having to go back and put the date in on...
Dan Grassel 11 months ago in Assets