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SAML setting for Active/Inactive

We have SAML setup as well as the ability to email WOs into the system. We have noticed that when someone in the SAML group emails in a ticket, the user is created but are immediately made inactive. This is causing them to not being able to log in...
Dan Grassel about 1 month ago in Admin Settings / Single Sign On (SSO) / Users 0 Being Reviewed

After I assign a work order take me to Pending My Approval instead of the already assigned work order.

It would be very helpful and time-saving for the system to redirect me to "Pending My Approval" after assigning a work order instead of the one I just assigned.
Guest about 1 month ago in Admin Settings 2 Already exists

Inventory Inactivation should delete it from the system

When I inactivate an inventory item/space it still shows in the list and can be reactivated. I believe once a inventory item/space is inactivated in the system by the District admin you should be given the choice to delete it from the system preve...
Dan Grassel 2 months ago in Admin Settings / Inventory / Roles 0 Will not implement

“Date Assigned” title option listed on the work order details printout

This can ensure we know the date the work order was assigned by simply looking at the work order details printout.
Guest 4 months ago in Admin Settings 0 Being Reviewed

filter user types

Technology and maintenance departments use ML Work Orders. Both have Requestors. Maintenance has 60 requestors. Technology has hundreds. There is no way to only view maintenance requestors to update without having to fish through hundreds of names...
Guest 9 months ago in Admin Settings 1 Being Reviewed

Approval Path Add Field for Purpose

It would be useful to add a field in Approval Paths for Purpose. We could add an additional approval representative based on purpose then problem type to ensure it gets to the correct department and has all of the proper approvals.
Vanessa Neuenschwander 10 months ago in Admin Settings 1 Future consideration

Domain CNAME DNS Record

Setup ML Work Orders to Allow the use of CNAME Records to point to organizations ML sub domain.
Guest 11 months ago in Admin Settings 1 Future consideration

Add an editable Homepage

Add a editable homepage that would allow us to place widgets for currently open incidents, assigned assets, a big link to make requests, etc. This would be great to simplify things for end users, it would also allow us to place links to forms such...
Guest 11 months ago in Admin Settings 3 Being Reviewed

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 12 months ago in Admin Settings 2 Future consideration

Give the ability to see things in numerical order

Assets and Inventory for us have a letter code followed by a numerical code. So CS1, CS2, etc. It's really frustrating when you click "ascending"/"descending" and it shows CS1, CS11, CS12, etc. I can see some people might want to view them this wa...
Rebekah Leslie about 1 year ago in Admin Settings 1 Future consideration