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When adding column to view it should stick until removed

I noticed that when I add columns to my Manage Users view that after I leave the page, the columns I added do not stick. Every time I go back to Manage users I have to re-add the columns I want to see there. This is quite cumbersome and would be a...
Dan Grassel 2 months ago in Other (Provide Description) / Performance (Other) / Reports 0

Upload files to Procedures in Help Desk

If we had the capability to upload files into the Procedures of Help Desk, it would save time. Sometimes we already have instructions on how to do certain tasks that are in PDF or Word files.
Jamie McKee 7 months ago in Other (Provide Description) 2 Being Reviewed

Under Manage Building Area can we get a return to list option?

There isn't a "Return to Manage Building Areas" list view like we have with assets and inventory. It would save a click if it were an option.
Rebekah Leslie 8 months ago in Other (Provide Description) 1 Being Reviewed

Can the mobile version have access to our saved filters?

Currently using a Samsung device and Google Chrome, so nothing crazy, but I don't have the ability to use any of my saved filters. As a person who LOVES my saved filters, I am lost when trying to access ML in the wild.
Rebekah Leslie 9 months ago in Other (Provide Description) 1 Being Reviewed

Mobile Screen Size Adjustment

The mobile version doesn't generate for the Samsung S24 Ultra due to it's large screen size and instead brings up the desktop browser version
Guest 10 months ago in Other (Provide Description) 0 Being Reviewed

New Status of Resolved to autoclose a ticket if no further response.

Solarwind's Web Help Desk had a great feature that would be useful in ML. They had a status of Resolved. This generates an email to the client letting them know about the status change and gives them a simple button click in the email to either cl...
Guest over 1 year ago in Other (Provide Description) 1 Future consideration

Change to priority tab level color for PM's

Priority tab level "High" is orange as is the tab for "PM's". Visually, it is confusing to differentiate one from the other. Is it possible to change the color of the tab for any PM's to it's own color separate from the priority levels of red, ora...
Guest over 1 year ago in Other (Provide Description) 1 Future consideration

Be able to click "previous" or "next" inside work orders, inventory, assets, locations, etc.

When you are clicked inside a work order, an inventory item, an asset, a location, etc. it would be super helpful to be able to click a "previous" or "next" button at the top of the page and see the numerical or alphabetical wo/item/asset/location...
Rebekah Leslie over 1 year ago in Other (Provide Description) 3 Being Reviewed

License Management

Morning, as an IT Administrator, using ML to keep track of software licenses would be amazing. Our old system had it where we could select what type of licensing we had for the software, be it limited or unlimited. We could then put in the license...
Faisal Ghias almost 2 years ago in Other (Provide Description) 0 Future consideration

Custodial Management Services

As a Facility Director, I would like to have a custodial management aspect of ML to help organize and direct custodial needs.
Faisal Ghias almost 2 years ago in Other (Provide Description) 0 Future consideration