ML Work Orders/Helpdesk Ideas Portal
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Mobile App for work orders

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...
Faisal Ghias over 1 year ago in Work Orders 4 Future consideration

Dark Mode

I love all things dark mode.
Guest about 1 year ago in Users 1 Future consideration

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Faisal Ghias over 1 year ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Faisal Ghias over 1 year ago in Work Orders 7 Future consideration

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest 9 months ago in Performance (Assets) 5 Being Reviewed

Ability to post Custom Alert to all users on login page

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.
Faisal Ghias over 1 year ago in Notifications 6 Future consideration

Change Asset Status without having to check-in Asset

Could we have the ability to change the Asset Status to something other than "In Use" without having to first check the asset in/remove it from the user record? An example - We track student Chromebooks using ML. If a student loses their Chromeboo...
Joe D'Urso 9 months ago in Assets 2 Planned

Syncing student id into ML

By pulling in student IDs through the Google sync, the checking in or out of assets to students becomes more efficient as we are able to look up the student by their ID number. My position is Assistant Superintendent for Learning Resources
Guest 9 months ago in Automation 2 Being Reviewed

Work Order Auto refresh

When we are monitoring the work orders page it should auto refresh after a designated amount of time so new orders are seen
Guest 11 months ago in Work Orders 1 Being Reviewed

Allow Mass update assets with csv file

We make many changes during the summer, room moves, equipment relocation, etc. You can bulk import new assets but you cannot bulk update assets. This would be nice as most other inventory programs can do this.
Michael Schultz 11 months ago in Assets 0 Being Reviewed