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Can we have inventory quantities available show from the request list without clicking into the order?

This would allow us to drop the orders down at the administrative level for a quick glance if we would be able to fill the orders without having to click into each order and jot down notes.
Rebekah Leslie about 23 hours ago in Inventory 0

Ticket Templates

It would be terrific if there were an option for ticket templates, or pre-filled tickets. It would help when creating similar type tickets for similar type situations, such as when multiple users are asking for the same thing or an issue affects m...
Guest 9 days ago in Work Orders 0

Mobile App for work orders

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...
Salvatore Topino 11 months ago in Work Orders 4 Future consideration

Send completed ticket with note in one email

Currently when completing a ticket that has a note, the user receives a separate "completed" email and another email with the note. It would be much cleaner to have these combined into one email.
Guest 7 months ago in Performance (Work Orders) 1 Planned

Can we get totals for quantities instead of just dollars on grouping of inventory request detail report?

When you go to inventory request detail report and group by item name it gives you the total dollar amount each item has for the filter you chose (time and status). It would be really helpful to also have it count up the total quantities as well. ...
Rebekah Leslie 20 days ago in Reports 0

close multiple work orders at once by selecting completed work orders

instead of closing each work one by one select as many completed work orders and close them all at once.
Guest 20 days ago in Work Orders 0

Custom Calendar

The option to add a completely custom calendar and be able to repeat for however long needed. ie. weekly, monthly, yearly. Example: We have a moisture check that needs done weekly in the winter months to prevent frozen pipes, however only needs do...
Vanessa Neuenschwander 12 days ago in Preventative Maintenance (PMs) 0

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest 4 months ago in Performance (Assets) 5 Being Reviewed

Syncing student id into ML

By pulling in student IDs through the Google sync, the checking in or out of assets to students becomes more efficient as we are able to look up the student by their ID number. My position is Assistant Superintendent for Learning Resources
Guest 4 months ago in Automation 2 Being Reviewed

Allow URLs in Description box

In the description box, currently URLs are not allowed. Could we enable this? We receive a lot of tickets asking us to unblock websites or of websites not loading. It would be helpful for users to enter the URLs directly into the description box w...
Steph P 14 days ago in Work Orders 0