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Admin Settings

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“Date Assigned” title option listed on the work order details printout

This can ensure we know the date the work order was assigned by simply looking at the work order details printout.
Guest 26 days ago in Admin Settings 0

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 9 months ago in Admin Settings 2 Future consideration

Domain CNAME DNS Record

Setup ML Work Orders to Allow the use of CNAME Records to point to organizations ML sub domain.
Guest 8 months ago in Admin Settings 1 Future consideration

Add an editable Homepage

Add a editable homepage that would allow us to place widgets for currently open incidents, assigned assets, a big link to make requests, etc. This would be great to simplify things for end users, it would also allow us to place links to forms such...
Guest 8 months ago in Admin Settings 3 Being Reviewed

Color of work order changes to grey on completed status

From a user standpoint when we view all work orders it defaults to including our completed work orders. Currently the only way to visually see the difference is by looking at the black and white thin text in the status column. I think that having ...
Salvatore Topino about 1 year ago in Admin Settings / Work Orders 2 Future consideration

Allow for Custom Priorities with custom color coding

Or be able to add to the priority - a little more flexibilty here would be great so that we could set it up how we want it. Other than adding a column for status which makes things a little more complicated on the user end because there's more to ...
Salvatore Topino 12 months ago in Admin Settings / Work Orders 0 Future consideration

Add "Priority" as a field with auto-notify, auto-assign, approval paths

it's important for certain users at the district to be notified when a WO is marked as a high or urgent priority.
Salvatore Topino 12 months ago in Admin Settings / Notifications 0 Future consideration

Specific fields appear in New Request depending on answers to prior fields

As an admin managing WorkOrder forms and approval paths, I would like to request that if an end user follows a specific pathway, then they will be led to a special WorkOrder submission format that contains a unique field with a drop down menu of I...
Salvatore Topino 12 months ago in Admin Settings / Work Orders 0 Future consideration

Ability to create a different email address per building to create a request

Right now we allow them to generate an email address per request type and I would like to break the email address down per building so that the requests can be routed correctly.
Salvatore Topino 12 months ago in Admin Settings / Work Orders 0 Future consideration

Move Work Order General settings to Request Type level

Each department is different enough that we should have the freedom of leveraging all of the existing work order general settings for each specific request type
Salvatore Topino 12 months ago in Admin Settings / Work Orders 0 Planned