Assets

We noticed that when updating the requester on a work order and going to the asset section it does not list the requesters assets like it does when you are submitting a new request. If the functionality between how the assets present themselves wh...

We should be able to upload an image to the asset type, not specifically to each asset. So, for instance, I should be able to upload an icon of a generic laptop to the "Laptop" asset type and it show for all laptops. I shouldn't have to do this fo...

I noticed that when I switch an asset to the retired status the retired date does not populate. Logically it would make sense for that value to automatically populate when the status on an asset is changed. Having to go back and put the date in on...

Could we have the ability to change the Asset Status to something other than "In Use" without having to first check the asset in/remove it from the user record? An example - We track student Chromebooks using ML. If a student loses their Chromeboo...

We make many changes during the summer, room moves, equipment relocation, etc. You can bulk import new assets but you cannot bulk update assets. This would be nice as most other inventory programs can do this.

I was working on getting JAMF setup and notice that some of my devices synced but not all of them. Can you add these products to allowed to sync via JAMF? imac (24-inch, m1, 2021) imac intel (retina 5k, 27-inch, 2019) imac intel (21.5-inch, mid 20...

A Due Date can only be assigned when checking an asset out to a user. The ability to add, remove, and change due dates would be useful in many scenarios: Forgot to add due date Added incorrect due date Extend checkout period for an asset Remove du...

While working on getting out assets into our system we noticed there doesn't seem to be a way to automatically create a Work Order when its being checked in for repairs. If we had the ability to create a Work Order based off the check in comments ...

I have assets that have many components and are checked out frequently (wireless mic systems, mobile lighting rigs, etc.) In building the "Master" asset groups, I checked the box to "Include Related Assets on Requests". However, when I check out a...

This would be helpful so if someone brings you all their keys, for example. All you have to do is click on the "assigned user" column and find their name alphabetically and then check off their 6 keys all at once without having to do a lot of scro...