Skip to Main Content
ML Work Orders/Helpdesk Ideas Portal
ADD A NEW IDEA

All ideas

Showing 462 of 462

Ability to add a new request status

We would like the ability to add or support to add a new request status. One of our team members would like to be able to mark a ticket as Sent out for Repairs. For now we can put it on hold or in progress, but it would be nice to have the ability...
Guest 1 day ago in Admin Settings 0

Ability to merge requests multiple times

We like the ability to merge work orders that are duplicated. Occasionally we have monthly PMs that are not completed before the next one is pushed out. We then merge to the most recent request the PM created. However, once a request is merged it ...
Maria Tivoli 1 day ago in Work Orders 0

Ability to add Files to an inventory request backorder.

Looking to be able to add files to an inventory request backorder like a work order. It would be beneficial so that PO forms could be attached and vendor invoices. Keeping all info in one location for an order.
Paul Yakubec 6 days ago in Inventory 0

Inventory Request Feature Enhancement

It has come to our attention that if you submit an inventory request that you can go in and add items to that inventory request up until the point that it is put into a complete status. This is causing issues within our District because users are ...
Dan Grassel 20 days ago in Inventory 0

Inventory Request History Enhancement

We have noticed that the only thing that is logged in the History section of an inventory request is the status changes on the request. Items like Notes or edits to the inventory request are not logged and that is creating some issues for us due t...
Dan Grassel 20 days ago in Inventory 0

When adding column to view it should stick until removed

I noticed that when I add columns to my Manage Users view that after I leave the page, the columns I added do not stick. Every time I go back to Manage users I have to re-add the columns I want to see there. This is quite cumbersome and would be a...
Dan Grassel 4 months ago in Other (Provide Description) / Performance (Other) / Reports 0

Log Procedure steps in History section of the Work Orders

We noticed that when you are doing the required procedure steps in a PM Work Order those steps are not actually logged in the History section of the work order. Since our procedures are required having those steps logged in the History section of ...
Dan Grassel about 1 month ago in Work Orders 0

Procedure steps Model color brightening

We noticed that when you are filling out procedure steps on a PM the colors for Yes(green) and No(red) are not very visible as you are doing the procedure. Its not until you save that you can clearly see the color options for your answers. This is...
Dan Grassel about 1 month ago in Preventative Maintenance (PMs)  / Work Orders 0

Mobile App for work orders

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...
Faisal Ghias almost 2 years ago in Work Orders 4 Planned

Deleting users who are no longer with the organization

Should be able to delete a user whether they have previous requests or assignments; generate the user as generic "User" on the assignments/request/PMs and offer the ability to change the user to a currently active person.
Samantha McKinley about 2 months ago in Users 0