Add a editable homepage that would allow us to place widgets for currently open incidents, assigned assets, a big link to make requests, etc. This would be great to simplify things for end users, it would also allow us to place links to forms such as a "help us improve" form for our individual instance of ML work orders.
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I'd love to chat more with you to get more specifics for the reporting asks, a few follow-up questions while it's fresh in mind:
When you say currently open incidents, do you mean open work orders by a specific category? Like purpose or problem type, or another field to group the open work orders by?
When you say assigned assets, do you mean assigned assets for all users, specific users or just yourself?
What kind of asset field information should display in this widget?
Can you expand upon the placing links concepts... when I read that I envision open area on the homepage to embed any URL whether it be "favorite" pages within ML Work Orders for ease of access and external links like you mentioned about the "help us improve"