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Work Orders/ITAM Ideas Portal
Categories Admin Settings
Created by Brian Ross
Created on Sep 16, 2026

Control over description as required field

Some issues are simple and based only on the category and don't require further description. For instance in a laptop cracked screen there is no more description required (see example). In settings > request types > manage request categories as we're configuring categories we need the ability to select if the description field is required.

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