Update Outgoing Emails

We need the ability to update the email templates that are going out and the from address.

-They all now come from follett work orders which is confusing, they should come from Alex Schools (our school)

-The template is fine for maintenance work orders, but it is really not friendly at all for technology requests and technology support teams. Our previous system(s) have allowed us to customize the verbiage and what is going out to make it more friendly. We were able to tell the end users what to expect next and our business hours, etc.

- There also appears to be a number of extra emails going out when we update things - we need to tone this down a bit.