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ML Work Orders/Helpdesk Ideas Portal

Add more Interactable Buttons to the Work Orders Page

The 'Assigned To' Column has a button for 'Assign to Me' add a similar button or dropdown for other sections.

Examples:

  • Status dropdown to quickly change the status of a WO

  • Priority Drop down

  • PM WO currently is a Yes and No change it to Yes or a Button for 'Create PM'

  • Requester User Phone a button to call on applicable devices

  • for open tickets the Completed column could be a 'Complete' button to quickly change the status.

There are many other ways of using the columns to be more interactable.

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    • Admin
      Salvatore Topino
      Reply
      |
      Sep 9, 2024

      Hi @Guest thank you for the idea submission. Making the grid allow for more "quick actions" makes sense. I'll follow up with any more questions we may have from our internal review