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ML Work Orders/Helpdesk Ideas Portal
Status Being Reviewed
Categories Work Orders
Created by Dan Grassel
Created on Dec 12, 2024

Ability to have custom fields show up on requests for internal users only (Admin and Technicians)

For example they need to track Additional Account Codes on a request. They need to be able to build a custom field that does not show on the request form for basic requestors. When building custom fields have an option to determine where the field is visible and to what roles.

Visibility: Request Form and Request Details, Request Details, Asset Details

Roles: Administrator, IT Technician

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