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ML Work Orders/Helpdesk Ideas Portal
Status Already exists
Categories Users
Created by Guest
Created on Dec 18, 2024

Set up start up page

Each time we open the software we need to drill down to the Tech requests because all of the requests Maintenance and Technology are together at the main screen. It would be awesome if I could set my login view to be Open Work Order with the established filter Technology

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  • Admin
    Salvatore Topino
    Reply
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    Feb 18, 2025

    Awesome. Thank you for confirming! Glad that is working well for you!

  • Guest
    Reply
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    Feb 18, 2025

    Hello Salvatore,
    Yes by using this filter I am able to see our tickets.

    Lori Faulkner
    Director of Technology & Accountability
    Maine School Administrative District 49
    Fairfield, ME 04937
    (207) 453-4200 ext 5130
    Direct line: (207)238-1111
    Fax: (207)453-4215

  • Admin
    Salvatore Topino
    Reply
    |
    Feb 17, 2025

    @Guest thinking about this some more, have you tried creating a saved filter on your work order listing pages? I was able to peak into your account and I can see a "Technology Tickets" saved filter created. Has this helped you out?

  • Admin
    Salvatore Topino
    Reply
    |
    Feb 17, 2025

    Thank you @Guest for submitting this idea. We will review this internally and follow up if we have any questions