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Deleting users who are no longer with the organization

Should be able to delete a user whether they have previous requests or assignments; generate the user as generic "User" on the assignments/request/PMs and offer the ability to change the user to a currently active person.
Samantha McKinley 17 days ago in Users 0

Dark Mode

I love all things dark mode.
Guest over 1 year ago in Users 1 Future consideration

Sync other fields from SAML

We've stopped using LDAP in favor of Microsoft Azure/Entra SSO, and this works extremely well.LDAP, however, used to sync not only the users and emails, but also the Phone field. I know this can be done with other apps through adding an additional...
Erik Shinton 3 months ago in Users 0

Prompt to confirm information (default space, default building, maybe other fields) are still correct

It would be great if MLWOs would email/prompt every so often to check if information is correct, mainly default building and space, but for others, it may be beneficial for all fields in the profile screen. We allow our users to email in IT reques...
Erik Shinton 3 months ago in Users 0

Send emails to non-org users.

At our district we have a custom form on our website for parents and students to submit requests as they do not have accounts within MLWOs. This has improved communication, but it does come a drawback; they are not able to receive emails when thei...
Erik Shinton 4 months ago in Users 0

OneRoster Integration

One Roster is the standard data model that Student Information Systems utilize to exchange roster information, course materials, and grades between systems. Instead of needing to connect to individual APIs for each SIS system you can utilize the O...
Dan Grassel 11 months ago in Integrations (External) / Users 0 Future consideration

SAML setting for Active/Inactive

We have SAML setup as well as the ability to email WOs into the system. We have noticed that when someone in the SAML group emails in a ticket, the user is created but are immediately made inactive. This is causing them to not being able to log in...
Dan Grassel 9 months ago in Admin Settings / Single Sign On (SSO) / Users 0 Being Reviewed

Powerschool SIS integration

this will allow staff members to see their classes and student rosters within MLW and easily submit requests on behalf of their students.
Faisal Ghias almost 2 years ago in Integrations (External) / Users 2 Future consideration

Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
Faisal Ghias almost 2 years ago in Roles / Users 2 Future consideration

Add Labor Rate Amount box to Labor section instead of user profile

Having the labor rate value be in the user profile and not where you actually put in the labor rates is very counter productive. Having to go back to the user profile and change the rate each time I need to add labor to make sure it matches my inv...
Dan Grassel 10 months ago in Labor / Users 0 Being Reviewed