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ML Work Orders/Helpdesk Ideas Portal
Categories Work Orders
Created by Guest
Created on Apr 10, 2025

Email Link and Microsoft (Azure) authentication

We noticed that when people get a work order email that the link at the bottom will take you directly into the work order, but if the user hadn't been logged in and they get to the login screen and do the Microsoft authentication that it just brings them to the Work Order dashboard, then they have to go an manually find the work order or flip back to the email and click the email link again to bring up the work order detail.


Can there be a way to click the link in the email, hit the Microsoft aauthentication, and when it returns then process to the original URL link so they go directly into the intended page from the email that was clicked?

Thanks

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