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ML Work Orders/Helpdesk Ideas Portal
Categories Work Orders
Created by Guest
Created on Jul 9, 2025

Ability to turn off the year or fiscal year resetting on July 1. On July 1 we lose the ability to see all Open tickets on the Dashboard Tiles.

We noticed just recently that all of our status tiles on the dashboard reset to all 0. We were told that they reset on July 1 due to a "standard" fiscal year. In Maintenance and Technology, our tickets roll over month over month and we don't "reset" on July 1. Losing easy access to see all Open tickets by our Administrators is frustrating as now they have to click to another area of the work order system to see them. Can an enhancement be done to where we can chose to have a "fiscal year" or a "reset year" all together and have it done on a specific day, or just choose to NOT having a fiscal year reset and no fiscal year so that the tickets always show up, all year long on the dashboard.

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