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ML Work Orders/Helpdesk Ideas Portal
Categories Work Orders
Created by Serena Utz
Created on Jul 31, 2025

Creating WO Method

I'm submitting this idea on behalf of an admin user at GA4.

We need a new method for when work orders are created based on MLS events. The new method we're looking for is to have 1 work order created for an entire Recurring Request. We would like to limit the amount of work orders being created, as right now there is a work order being created for every instance of a Recurring Request and it's a lot to manage. Having only 1 work order for an entire Recurring Request would be more convenient.

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