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ML Work Orders/Helpdesk Ideas Portal
Categories Automation
Created by Guest
Created on Sep 17, 2025

Prompt Auto Close Manually on individual Work Orders

Being able to schedule an 'Auto Close due to Inactivity' for a certain date/time. Similar to the 'On Hold' status where you can schedule it to go off hold, have a status/option to schedule a potentially quicker auto close. this would also be great if it could be used when the request type does not have auto close enabled, allowing users to set the date to anything.

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