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ML Work Orders/Helpdesk Ideas Portal
Categories Notifications
Created by Dan Grassel
Created on Sep 29, 2025

Remove Priority from the Notification emails

We have work order priority set to admin only but when the work order notification/submission email goes out it shows the priority

Our end users are thinking their work orders are lower priority than they really are. If we could remove that variable from the notification email that would help with all the extra questions we are getting.

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