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ML Work Orders/Helpdesk Ideas Portal
Categories Work Orders
Created by Maria Tivoli
Created on Dec 5, 2025

Log rerouting of work order in history section

Currently the history section doesn't log if the work order was rerouted. Since this is an action before approval, assigning or can be done after approval, it would be helpful to see it listed in detail under the history section. If questions arise, we will see who rerouted to what staff.

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