Skip to Main Content
ML Work Orders/Helpdesk Ideas Portal
Created by Caitlin Jacobsen
Created on Apr 3, 2026

Ability to inactivate Request Types

We need to be able to inactivate request types that are either no longer relevant (no longer using a certain feature/device in the building) or maybe we just had too many options at one point and want to simplify it. Once the request type was used for a help desk request, it cannot be deleted, so this is where making it 'inactive' would be useful.

  • Attach files