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ML Work Orders/Helpdesk Ideas Portal
Status Being Reviewed
Categories Notifications
Created by Rebekah Leslie
Created on Oct 3, 2024

Having a customizable banner at the top of all ML pages we can update with info as needed.

So if we have something we need to communicate that a ton of people will go to ML to put a work order in, they would be able to see the banner and know it's a known issue. For example: phones are down or AC is out at a building.

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  • Admin
    Salvatore Topino
    Reply
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    Nov 25, 2024

    and as a follow-up - we have this idea here https://mlworkorders.ideas.aha.io/ideas/MLW-I-26 which indicates folks want a similar concept but on the login page.

    Would that be more preferable to an in app banner on all pages for your intended needs?

    3 replies
  • Admin
    Salvatore Topino
    Reply
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    Nov 25, 2024

    Hi @Guest - thoughts on this being a pop-up vs a banner? Not sure if that matters as much but wanted to ask. In a pop up we can control more flexible formatting like page breaks, underlines, bolds etc..