ML Work Orders/Helpdesk Ideas Portal
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Status Future consideration
Categories Admin Settings Notifications Work Orders
Created by Salvatore Topino
Created on Feb 5, 2024

RELATED IDEAS

Have first response times/first contact times based on Problem Types/Purposes

  • Want to be able to link first response times and contact times based on problem types that they can add to tickets. For example - "Thank you for submitting your work order, we typically respond to Electrical work orders within X days"

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