ML Work Orders/Helpdesk Ideas Portal
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Guest 9 months ago in Users 1 Future consideration

OneRoster Integration

One Roster is the standard data model that Student Information Systems utilize to exchange roster information, course materials, and grades between systems. Instead of needing to connect to individual APIs for each SIS system you can utilize the O...
Dan Grassel about 1 month ago in Integrations (External) / Users 0 Future consideration

Powerschool SIS integration

this will allow staff members to see their classes and student rosters within MLW and easily submit requests on behalf of their students.
Salvatore Topino about 1 year ago in Integrations (External) / Users 2 Future consideration

Can we get the ability to limit location spaces for a requestor?

We'd like to be able to limit our music teachers to only be able to place work orders for specific areas at our high school. These are teachers who all belong to a specific building that they can place work orders for all the building spaces. Howe...
Rebekah Leslie 3 months ago in Users 1 Future consideration

Could the assigned to user be given the ability to see completion date please. Right now for them to be able to see it, I have to choose the option that all users see the completing date, giving the requesters the ability to choose the completion date, an option we don't want to give them.

Right now the maintenance team can't see when they are about to meet their deadline (the required completion date) so it's really difficult to prioritize their work orders.
Cat Odindo 9 months ago in Users 1 Future consideration

Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
Salvatore Topino about 1 year ago in Roles / Users 0 Future consideration

Allow Authentication against multiple Google Domains

We support multiple school districts within our instance. Each school district has their own Google domain. Each school's users should be able to authenticate with their own Google email address.
Jeff Scott 8 months ago in Users 1 Future consideration

Ability to Bulk Inactivate Users

We want the ability to bulk inactivate users from ML Work Orders.
Salvatore Topino 8 months ago in Users 0 Future consideration

Being able to change the requester of PM's

As an admin, I'd like to be able to edit the requester on PMs for the purpose of causing less confusion when someone leaves our organization
Salvatore Topino 11 months ago in Preventative Maintenance (PMs)  / Users 0 Future consideration

Make roles only able to create/view only specific problem types and purposes

Make so that we can assign certain roles limited amount "Purpose" and "Problem types" to fill out. Also the same sort of setting for Viewing access too, if the "View all WOs" is checked in role rights to view only the selected "Purposes" and "Prob...
Salvatore Topino about 1 year ago in Roles / Users 0 Future consideration