ML Work Orders Ideas Portal
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Be able to impersonate a person from the users list page

Being able to impersonate a person from the users list page instead of having to go into each person, scroll, down, and then impersonate them would save time, especially when you're having to go into multiple people in a row.
Salvatore Topino 7 months ago in Admin Settings / Users 0 Future consideration

Could the assigned to user be given the ability to see completion date please. Right now for them to be able to see it, I have to choose the option that all users see the completing date, giving the requesters the ability to choose the completion date, an option we don't want to give them.

Right now the maintenance team can't see when they are about to meet their deadline (the required completion date) so it's really difficult to prioritize their work orders.
Cat Odindo 3 months ago in Users 1 Future consideration

Powerschool SIS integration

this will allow staff members to see their classes and student rosters within MLW and easily submit requests on behalf of their students.
Salvatore Topino 7 months ago in Integrations (External) / Users 2 Future consideration

Ability to Bulk Inactivate Users

We want the ability to bulk inactivate users from ML Work Orders.
Salvatore Topino 3 months ago in Users 0 Future consideration

Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
Salvatore Topino 7 months ago in Roles / Users 0 Future consideration

Being able to change the requester of PM's

As an admin, I'd like to be able to edit the requester on PMs for the purpose of causing less confusion when someone leaves our organization
Salvatore Topino 6 months ago in Preventative Maintenance (PMs)  / Users 0 Future consideration

Make roles only able to create/view only specific problem types and purposes

Make so that we can assign certain roles limited amount "Purpose" and "Problem types" to fill out. Also the same sort of setting for Viewing access too, if the "View all WOs" is checked in role rights to view only the selected "Purposes" and "Prob...
Salvatore Topino 8 months ago in Roles / Users 0 Future consideration

Update Manage Users page to have more actions to Check in/out assets and generate Work Orders

Tech teams are managing 1000s of devices, most of which can be managed at the user level Right now at the user level, you have to click into a users, user detail page to check in/out. It would be easier to have these options also display on the ma...
Salvatore Topino 8 months ago in Users 0 Future consideration

Notify admin via email when new user account is created

It would be great if the system sent the admins a "courtesy" email whenever a new user is created inside of MLW, its possible that we might need to adjust the role of the user and knowing who was added recently would help us easily identify users ...
Salvatore Topino 7 months ago in Notifications / Users 0 Future consideration

Add the ability to manage certifications & licenses at the user level

A constant pain point is managing/tracking staff training, certifications, licenses that are used for work. Often it is found that they have been expired for years and can cause a liability nightmare. Currently the ownership this is on the staff m...
Salvatore Topino 8 months ago in Other (Provide Description) / Users 0 Future consideration