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Work Orders

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When Completing an Issue, it should complete all linked work orders

When an Issue is marked complete, it should update all linked work order status to complete. This way it saves a bunch of manual effort to keep my work order information up to date.
Salvatore Topino 4 months ago in Issues (Capital Forecasting) / Work Orders 0 Future consideration

Ability to Convert Work Orders to an Issue

Sometimes when work orders are logged, the resolution is something we cant implement right away. We need to defer the maintenance for the work and plan the work at a future date. This is where being able to convert work orders to issues comes into...
Salvatore Topino 4 months ago in Issues (Capital Forecasting) / Work Orders 0 Future consideration

Require Asset Barcode to be scanned when completing a PM Work Order

To ensure my team actually visited Asset(s) on a PM generated Work Order, it would be helpful to have a setting to make certain PMs require a barcode/QR code scan before completing the PM. The user who scanned date/time stamp should display on the...
Salvatore Topino 8 months ago in Preventative Maintenance (PMs)  / QR Codes/Barcodes / Work Orders 0 Future consideration

Pop up reminder for "completed by date" in work order form

Not every work order requires a due date/completed by date, so having the field be mandatory wouldn't work. But we get a lot of work orders where there should be a completed by date on them, but they often forget. I'm proposing a pop up "Did you w...
Salvatore Topino 6 months ago in Work Orders 0 Future consideration

Specific fields appear in New Request depending on answers to prior fields

As an admin managing WorkOrder forms and approval paths, I would like to request that if an end user follows a specific pathway, then they will be led to a special WorkOrder submission format that contains a unique field with a drop down menu of I...
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

Urgent WO Messages go to outside users (police, fire department), that include PDF's of building maps

The idea here is that if a WO is submitted and is urgent, then outside departments (like police and fire department) can be notified and sent PDF of building maps If these outside departments need to intervene in the building, they need to see map...
Salvatore Topino 7 months ago in Notifications / Work Orders 0 Future consideration

Ability to create a different email address per building to create a request

Right now we allow them to generate an email address per request type and I would like to break the email address down per building so that the requests can be routed correctly.
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

Custom Report building for Work Orders that sends emails of reports to users

It would be extremely helpful to be able to make our own reports in MLW. The existing reports do not answer all of my reporting needs
Salvatore Topino 7 months ago in Reports / Work Orders 0 Future consideration

Allow for Custom Priorities with custom color coding

Or be able to add to the priority - a little more flexibilty here would be great so that we could set it up how we want it. Other than adding a column for status which makes things a little more complicated on the user end because there's more to ...
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

When creating a new WO allow for the asset to be added/searched by other fields

Currently when you create a new WO and want to attach an asset to it you need to know the asset name. This value is not always known. It would be convenient to add assets to the WO by: Asset Type Space Assigned User Barcode Serial #
Salvatore Topino 7 months ago in Assets / Work Orders 0 Future consideration