ML Work Orders/Helpdesk Ideas Portal
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Mobile App for work orders

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...
Salvatore Topino 10 months ago in Work Orders 4 Future consideration

Dark Mode

I love all things dark mode.
Guest 8 months ago in Users 1 Future consideration

Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Salvatore Topino 12 months ago in Work Orders 7 Future consideration

Ability to post Custom Alert to all users on login page

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.
Salvatore Topino about 1 year ago in Notifications 6 Future consideration

LDAP - Automatically Inactivate/Remove Users

When a user is disabled/inactivated in LDAP, I would like them to be deleted or inactivated in the system automatically
Salvatore Topino 11 months ago in Integrations (External) 0 Future consideration

Ability to "Request an Asset"

Our school district has roughly 21 schools/sites and a warehouse. All of the schools have some custodial equipment but during the summer and breaks I have a decent amount of equipment that gets loaned out to the schools for their tasks. Like big c...
Salvatore Topino 3 months ago in Assets / Custodial / Inventory 0 Future consideration

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 9 months ago in Admin Settings 2 Future consideration

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Salvatore Topino 11 months ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

Domain CNAME DNS Record

Setup ML Work Orders to Allow the use of CNAME Records to point to organizations ML sub domain.
Guest 8 months ago in Admin Settings 1 Future consideration

Need a way to import images/photos and link to assets

If were tracking photos elsewhere for each aset record, it would save A LOT of time being able to import these images rather than uploading them 1 asset at a time.
Dan Grassel 10 months ago in Assets / Imports & Exports 0 Future consideration