ML Work Orders/Helpdesk Ideas Portal
ADD A NEW IDEA

Reports

Showing 19 of 349

System produced labor hours report

It would be great if the system could auto produce a weekly or bi-weekly labor hours report on each staff member. Our company uses these reports for many different reasons. I would set-up the report with the right filters and I would have it auto ...
Guest 6 months ago in Reports 2 Being Reviewed

Ability to Create and Apply Service Level Agreements (SLAs) to Requests

As an IT administrator, I want to define and enforce Service Level Agreements (SLAs) within the help desk ticketing software, so that I can ensure timely responses and resolutions for support tickets, improving service quality and user satisfactio...
Salvatore Topino about 1 year ago in Labor / Reports / Work Orders 0 Future consideration

Include Summary Data on Work Order Report when printing to PDF

See highlighted area in below screenshot. This would greatly help with context when printing PDFs from the work order report page
Salvatore Topino about 1 year ago in Reports 0 Future consideration

Add Total Quantity to Inventory Request Detail Report

Being able to see total quantity on this report at the top where the other totals will help me get a sense of quantity totals for the requests I have filtered by.
Salvatore Topino about 1 year ago in Inventory / Reports 0 Future consideration

Allow for end users to customize the enhanced dashboards

No description provided
Salvatore Topino about 1 year ago in Reports 1 Future consideration

Incorporate a "Home Page" with reporting widgets

Breakdowns of work orders for assigned to me, by priority. Work orders assigned to others, by priority. Unassigned work orders by priority. and more! Please provide a comment for charts/widgets you would like to see in a "home page" for work orders
Salvatore Topino about 1 year ago in Reports 0 Future consideration

Have All Reports Aligned to the Left when Printing

Currently when printing a report, the data is aligned to the middle. This makes it difficult to quickly look at inventory names for example. If it was aligned left, it would be much easier on the eyes to follow the data after printing a physical copy
Salvatore Topino about 1 year ago in Reports 0 Future consideration

Spare Pool Management and Reports

No description provided
Salvatore Topino about 1 year ago in Assets / Reports 0 Future consideration

Ability to print timeline view of a Work Order

A timeline view would help get a better sense of the actions that took place for the Work Order from where it started to where it is now. As we all know, additional context can matter a lot depending on the task at hand. User "x" was assigned this...
Salvatore Topino about 1 year ago in Reports / Work Orders 0 Future consideration