ML Work Orders Ideas Portal
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Dark Mode

I love all things dark mode.
Guest 6 months ago in Users 1 Future consideration

Can we get the ability to limit location spaces for a requestor?

We'd like to be able to limit our music teachers to only be able to place work orders for specific areas at our high school. These are teachers who all belong to a specific building that they can place work orders for all the building spaces. Howe...
Rebekah Leslie 13 days ago in Users 1 Future consideration

Ability to upload videos - mp4 and mpv

It would be helpful for staff to upload videos of their tech issues. (i.e. Flashing screens, step-by-steps that lead into the issue, pages randomly refreshing, etc.) Typical formats - mp4 and mov.
Steph P 2 months ago in Users 1 Being Reviewed

Be able to impersonate a person from the users list page

Being able to impersonate a person from the users list page instead of having to go into each person, scroll, down, and then impersonate them would save time, especially when you're having to go into multiple people in a row.
Salvatore Topino 10 months ago in Admin Settings / Users 0 Planned

Powerschool SIS integration

this will allow staff members to see their classes and student rosters within MLW and easily submit requests on behalf of their students.
Salvatore Topino 10 months ago in Integrations (External) / Users 2 Future consideration

Mass Upload Staff

Allows customers to mass upload users into MasterLibrary at will.
Jessey DeVaney 4 months ago in Users 2 Being Reviewed

Could the assigned to user be given the ability to see completion date please. Right now for them to be able to see it, I have to choose the option that all users see the completing date, giving the requesters the ability to choose the completion date, an option we don't want to give them.

Right now the maintenance team can't see when they are about to meet their deadline (the required completion date) so it's really difficult to prioritize their work orders.
Cat Odindo 6 months ago in Users 1 Future consideration

Can we have "Manage Users" filters hold?

Can we have the filters hold for "Manage Users" like we do with inventory, assets, and work orders? When you're adjusting settings for a group of people that can't be changed in a "role" assignment (locations, inventory categories they can see, as...
Rebekah Leslie 3 months ago in Users 1 Being Reviewed

Create new users upon receiving WO via email

We would like the ability for new users to be created (defaulted to requester for all types & buildings) when they submit a WO via email. It would have to look at the original sender because we have a forwarding rule (they email helpdesk@...)....
Guest 4 months ago in Users 0 Being Reviewed

Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
Salvatore Topino 10 months ago in Roles / Users 0 Future consideration