ML Work Orders Ideas Portal
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Mobile App for work orders

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...
Salvatore Topino 8 months ago in Work Orders 4 Future consideration

Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Salvatore Topino 9 months ago in Work Orders 0 Future consideration

Ability to post Custom Alert to all users on login page

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.
Salvatore Topino 10 months ago in Notifications 0 Future consideration

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 7 months ago in Admin Settings 2 Future consideration

LDAP - Automatically Inactivate/Remove Users

When a user is disabled/inactivated in LDAP, I would like them to be deleted or inactivated in the system automatically
Salvatore Topino 8 months ago in Integrations (External) 0 Future consideration

Be able to impersonate a person from the users list page

Being able to impersonate a person from the users list page instead of having to go into each person, scroll, down, and then impersonate them would save time, especially when you're having to go into multiple people in a row.
Salvatore Topino 10 months ago in Admin Settings / Users 0 Future consideration

Auto re-open a ticket when a user adds notes after it is closed.

We are not able to see in the system when a user adds notes after the ticket is closed. Without going to closed tickets and possibly see the "new notes" flashing. Is it possible when there is new notes to show it.
Salvatore Topino 10 months ago in Work Orders 0 Future consideration

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Salvatore Topino 8 months ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

Need a way to import images/photos and link to assets

If were tracking photos elsewhere for each aset record, it would save A LOT of time being able to import these images rather than uploading them 1 asset at a time.
Dan Grassel 8 months ago in Assets / Imports & Exports 0 Future consideration

Be able to have a work order with multiple steps to assign to different people

An example, "I need a desk delivered and assembled."Our delivery team is different from our assembly team. There's really no reason to require this to be two seperate work orders. That's time consuming for all involved. It would be nice if we coul...
Salvatore Topino 10 months ago in Work Orders 0 Future consideration