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Work Orders

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Way to make certain users "exempt" from an approval path?

Is there a way to make certain users "exempt" from an approval path? We are trying a different approach to WO approval, and in the building where we're piloting it the admin assistant or asst principal is the Step 1 approval. Then it moves to the ...
Dan Grassel 5 days ago in Roles / Work Orders 0 Being Reviewed

Let us ctrl/shift to add multiple spaces from a list without having to retype a filter

Setting up a PM right now for all our fields and parking lots at the HS. Having to retype "parking" a ton hasn't been fun. The first filter brought up all the similar items to easily pick each time, but once I refiltered it didn't do that. This wo...
Rebekah Leslie 13 days ago in Work Orders 1 Being Reviewed

Add more Interactable Buttons to the Work Orders Page

The 'Assigned To' Column has a button for 'Assign to Me' add a similar button or dropdown for other sections. Examples: Status dropdown to quickly change the status of a WO Priority Drop down PM WO currently is a Yes and No change it to Yes or a B...
Guest 18 days ago in Work Orders 1 Being Reviewed

Work Order Auto refresh

When we are monitoring the work orders page it should auto refresh after a designated amount of time so new orders are seen
Guest 24 days ago in Work Orders 1 Being Reviewed

Ability to Convert Issues to Work Orders

Is it currently possible to use the "Issues" module as a running/open list of building issues that can then be converted into actual Work Orders when we have the time/resources to address them? It may be helpful to incorporate a button that genera...
Jack Schumaker 18 days ago in Work Orders 1 Being Reviewed

Add "Parts on Order" as a Work Order Status

We have used the status of HOLD to indicate parts or contracted services are needed. Once the parts are ordered or call for service has been placed being able to place the Work Order status to "Parts on Order" would allow for easier tracking.
Guest 2 months ago in Work Orders 2 Being Reviewed

Color code or mark Notes between Email, Internal, and Canned Response.

Its hard to tell without looking through the notifications section which Notes sent an email and which ones the end user cannot see. A icon or color coding different types of notes.
Guest 18 days ago in Work Orders 1 Being Reviewed

Create an ML Drawings page within ML Work Orders so users can easily submit work orders using a floorplan view of their building

Right now, having my staff get in and using ML Drawings has been tough since it is another product from ML Work Orders. Using ML Drawings to submit work orders is a great idea because of the graphical context you get with the floor plan. For easie...
Salvatore Topino about 2 months ago in Integration (ML Drawings) / Work Orders 0 Being Reviewed

Can we make Canned Responses optional?

We have problems getting the maintenance workers to fill out genuine notes on work orders. My boss would like the option to turn off canned responses.
Rebekah Leslie 26 days ago in Work Orders 1 Being Reviewed

Have grid level search apply to only existing filter set only

Right now, when applying a search on the work order pages, while I have a filter applied is returning results outside of my applied filter set, which can be really confusing and frusturating. I need the search to look at only the filtered work ord...
Salvatore Topino about 2 months ago in Work Orders 0 Being Reviewed