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Ability to "Request an Asset"

Our school district has roughly 21 schools/sites and a warehouse. All of the schools have some custodial equipment but during the summer and breaks I have a decent amount of equipment that gets loaned out to the schools for their tasks. Like big c...
Salvatore Topino 6 days ago in Assets / Custodial / Inventory 0 Being Reviewed

Reroute for request type.

Reroute is currently only meant for approvals, but it should also be able to be for assignees to change the request type. If a request is put in for 'Technology' but is meant for 'Maintenance' then we should be able to click reroute or another but...
Guest 7 days ago in Work Orders 2 Being Reviewed

@ tagging in notes that overrides email preferences.

It would be useful to be able to tag someone to a note in a work order/inventory request even if they have the notes box unchecked on their email preferences. Some people uncheck all the boxes, which I get, but it makes requesting details difficul...
Rebekah Leslie 9 days ago in Notifications 2 Being Reviewed

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest about 2 months ago in Performance (Assets) 5 Being Reviewed

Check In/Out Assets by Serial Number

Many Assets have a scannable serial number. The ability to scan the serial to check assets in/out would be convenient. We add a scannable barcode tag to all our Assets, but these sometimes get worn/faded or are removed. We can search by serial to ...
Joe D'Urso about 2 months ago in Assets 0 Being Reviewed

Change Asset Status without having to check-in Asset

Could we have the ability to change the Asset Status to something other than "In Use" without having to first check the asset in/remove it from the user record? An example - We track student Chromebooks using ML. If a student loses their Chromeboo...
Joe D'Urso about 2 months ago in Assets 0 Being Reviewed

Send completed ticket with note in one email

Currently when completing a ticket that has a note, the user receives a separate "completed" email and another email with the note. It would be much cleaner to have these combined into one email.
Guest 4 months ago in Performance (Work Orders) 1 Being Reviewed

Change Colors on tabs in Work orders.

Facilities Manager. Hoping to get color coded tabs for "Details, Files, Procedured, etc". Noticing staff is missing things like procedures, etc. They are still able to complete work orders without filling out procedures.
Guest 15 days ago in Preventative Maintenance (PMs) 2 Being Reviewed

Can we get an option to print work order attached files with work order print outs and in bulk?

It would be nice to be given the option to add related files attached to the work order print out. So when you go to print it asks if you want the attached files to print as well. But also, If I check a bunch of work orders on the view all work or...
Rebekah Leslie 21 days ago in Work Orders 1 Being Reviewed

Dark Mode

I love all things dark mode.
Guest 6 months ago in Users 1 Being Reviewed