ML Work Orders/Helpdesk Ideas Portal
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Ability to turn off Auto Reply response from emailed in Work Orders

We use the feature to be able to email work orders into the system and there is an Auto reply that is sent out when this happens. We do not want the Auto reply to go out as it is creating confusion within the system. Having the ability to turn off...
Dan Grassel 1 day ago in Automation / Notifications / Work Orders 0 Being Reviewed

Add Status reasons to in progress

I currently use status reasons for a variety of reasons ex parts on order, awaiting funding, called in contractor ect. The On hold requires either a date or permanent Hold and when closing a on hold work order needs to be removed from hold before ...
Guest 1 day ago in Work Orders 4 Being Reviewed

Can the mobile version have access to our saved filters?

Currently using a Samsung device and Google Chrome, so nothing crazy, but I don't have the ability to use any of my saved filters. As a person who LOVES my saved filters, I am lost when trying to access ML in the wild.
Rebekah Leslie 1 day ago in Other (Provide Description) 1 Being Reviewed

Audit Report for Settings Changes

Would it be possible to have an "Audit Report" to track what setting changes and changes to work orders are made and what account made them?
Jamie McKee 1 day ago in Reports 1 Being Reviewed

Can we get the ability to copy an inventory item?

When entering similar items to inventory it's easier to change the one or two things that are different than to have to reenter the entire item data (gloves in different sizes, filters in different sizes, etc). Similar to how we can copy an asset....
Rebekah Leslie 1 day ago in Inventory 2 Being Reviewed

Add Additionally Notified Users on Issues

Similar to work orders - we want to keep admin in the loop regarding changes to issues (status change, start date change, estimated completion date change)
Dan Grassel 12 days ago in Issues (Capital Forecasting) 0 Being Reviewed

Add Start Date on Issues

This will give other admin visibility on when they plan on starting work on an issue
Dan Grassel 12 days ago in Issues (Capital Forecasting) 0 Being Reviewed

Can we have inventory quantities available show from the request list without clicking into the order?

This would allow us to drop the orders down at the administrative level for a quick glance if we would be able to fill the orders without having to click into each order and jot down notes.
Rebekah Leslie 8 days ago in Inventory 2 Being Reviewed

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest 5 months ago in Performance (Assets) 5 Being Reviewed

Syncing student id into ML

By pulling in student IDs through the Google sync, the checking in or out of assets to students becomes more efficient as we are able to look up the student by their ID number. My position is Assistant Superintendent for Learning Resources
Guest 4 months ago in Automation 2 Being Reviewed