Skip to Main Content
ML Work Orders/Helpdesk Ideas Portal
ADD A NEW IDEA

Work Orders

Showing 150 of 487

Add "Requested By" as a field to "Mass Update" work orders

This would alleviate a lot of work and having to go through support/development for this type of request.
Dan Grassel 1 day ago in Work Orders 0

Printing History

When printing a work order, it currently only records that history if printing "print details." We like to print the "print work form." As of now, when printing the "print work form" it is not marked as printed in the history of the work order. We...
Emily Streit 2 days ago in Work Orders 0

Allow Changes to Print Work Form Format

There is currently no way to edit how the work order work form gets printed. I do not need the sections for labor, purchases or inventory. I just want to see the top as it is with a large section for action taken and the signature at the bottom. A...
Dan Grassel 29 days ago in Work Orders 0

Work order Import - client facing

We were looking to import some work orders into the system like how you can with events in Schedules and found out that we would need to engage support to import work orders. If there could be a client facing work order import like schedule event ...
Dan Grassel 19 days ago in Admin Settings / Work Orders 0

Mobile App for work orders

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...
Faisal Ghias almost 2 years ago in Work Orders 4 Planned

Email work order feature enhancement

We saw a work order come into the system and after talking with Support were able to determine that it was a student using the email to work order feature in the system. This student did not have a user in the system as well. If this feature can b...
Dan Grassel 27 days ago in Admin Settings / Work Orders 0

Oh Hold Requests

Is it possible to add "on hold" requests in the drop down, see attached pic
Guest about 2 months ago in Work Orders 0

Ability to merge requests multiple times

We like the ability to merge work orders that are duplicated. Occasionally we have monthly PMs that are not completed before the next one is pushed out. We then merge to the most recent request the PM created. However, once a request is merged it ...
Maria Tivoli 2 months ago in Work Orders 0

Log Procedure steps in History section of the Work Orders

We noticed that when you are doing the required procedure steps in a PM Work Order those steps are not actually logged in the History section of the work order. Since our procedures are required having those steps logged in the History section of ...
Dan Grassel 3 months ago in Work Orders 0

Work Order Email notes acknowledgement

We have ran into a few different scenarios that when we update a WO and add notes with actionable items to the requesters we are not getting responses back from our end users. So we were looking for a way to indicate that there is action needed on...
Dan Grassel 9 months ago in Notifications / Work Orders 2