Work Orders

We noticed that when you are doing the required procedure steps in a PM Work Order those steps are not actually logged in the History section of the work order. Since our procedures are required having those steps logged in the History section of ...

We noticed that when you are filling out procedure steps on a PM the colors for Yes(green) and No(red) are not very visible as you are doing the procedure. Its not until you save that you can clearly see the color options for your answers. This is...

Currently the history section doesn't log if the work order was rerouted. Since this is an action before approval, assigning or can be done after approval, it would be helpful to see it listed in detail under the history section. If questions aris...

It has come to our attention that when you use the telerik feature to update a status from the View all Request, Open assignments, etc and its a work order generated from a PM that will let you complete the work order even if there are required st...

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...

We were trying to create a detailed canned response and hit the character limit. If the character limit could be increased to 5000 outside of the 2000 its currently looking at that would help us create more detailed canned responses for our users

We have ran into a few different scenarios that when we update a WO and add notes with actionable items to the requesters we are not getting responses back from our end users. So we were looking for a way to indicate that there is action needed on...

We noticed on the work order request that you can put in a past date for the Completed by value. There should be a check in the system to ensure that the completed by date is not before the submission date. If this change could happen to the syste...

We noticed that when updating the requester on a work order and going to the asset section it does not list the requesters assets like it does when you are submitting a new request. If the functionality between how the assets present themselves wh...

this is the same issue that I was having last week my slop sink in the back is back up into the kitchen. Tryee has attended to this issue a few times last week. I have attached some pictures for reference