ML Work Orders/Helpdesk Ideas Portal
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Tag assets to inventory requests

Can there be a way to tag an asset to an inventory request? This is a feature you can do through a work order, so it makes sense to have the ability via an actual inventory request. Having this ability would give admins the ability to see how much...
Salvatore Topino 12 months ago in Assets / Inventory 0 Future consideration

Create a search bar in the View all Assets "Columns" button - menu pop up

when adding columns to the Assets grid, it's a bit cumbersome to scroll through the list of Columns that we need to added to the grid. If there was a way to easily search on what were looking for, it would make our lives easier and the rest of my ...
Salvatore Topino about 1 year ago in Assets 0 Future consideration

Add the Note (Section Field) to the mass updates - Assets

We view all assets and select which asset we want to update. Then we select Actions, is there a way you can add the Note (Section Field to the mass updates) this is where we document things, example, what work has been done etc...
Salvatore Topino about 1 year ago in Assets 0 Future consideration

InTune (Device - Asset Integration for Microsoft)

Being able to bring in all of our Microsoft devices into ML Work Orders would greatly help tracking that device information for reporting purposes and associating those devices on work orders too
Salvatore Topino about 1 year ago in Assets / Integrations (External) 0 Future consideration

Allow mass update for custom fields

Being able to mass update custom fields would be extremely helpful to keep custom field values up to date.
Salvatore Topino about 1 year ago in Assets 0 Future consideration

Create an Asset Audit Report

As someone who audits assets in ML Work Orders, I need a report that lets me see a listing of all assets that were included in my audits. I would like to filter to a specific audit and see all of the assets in that audit and the outcome of the ass...
Salvatore Topino 11 months ago in Assets 0 Future consideration

When creating a new WO allow for the asset to be added/searched by other fields

Currently when you create a new WO and want to attach an asset to it you need to know the asset name. This value is not always known. It would be convenient to add assets to the WO by: Asset Type Space Assigned User Barcode Serial #
Salvatore Topino about 1 year ago in Assets / Work Orders 0 Future consideration

Email reminders based on Asset Status

we need to keep track of which Assets are in repair - right now were doing it manually we send these Chromebooks out to an outside vendor for repair we would like reminder emails to be sent to admins after a certain # of days - for example, when t...
Salvatore Topino about 1 year ago in Assets / Notifications 0 Future consideration

Ability to move from Asset to Asset via Asset Detail page (think left, right arrow for reference)

Ability to have like a Left and Right Arrow on asset detail page to easily scroll through assets without needing to go back to asset grid page the left/right arrow should be dependent on search results, otherwise go in sequential order based on so...
Salvatore Topino about 1 year ago in Assets 0 Future consideration

Create Link Between Inventory Items to Component Assets and Asset Records

As a User, I need to be able to link inventory items to my asset records so I know what parts to order for my asset records. This will also give me a sense of how stocked my inventory for my assets, so I can better plan my purchase orders for parts.
Salvatore Topino about 1 year ago in Assets / Inventory 0 Future consideration