ML Work Orders Ideas Portal
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Admin Settings

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MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 5 months ago in Admin Settings 2 Future consideration

Be able to impersonate a person from the users list page

Being able to impersonate a person from the users list page instead of having to go into each person, scroll, down, and then impersonate them would save time, especially when you're having to go into multiple people in a row.
Salvatore Topino 7 months ago in Admin Settings / Users 0 Future consideration

Color of work order changes to grey on completed status

From a user standpoint when we view all work orders it defaults to including our completed work orders. Currently the only way to visually see the difference is by looking at the black and white thin text in the status column. I think that having ...
Salvatore Topino 8 months ago in Admin Settings / Work Orders 2 Future consideration

Add "Priority" as a field with auto-notify, auto-assign, approval paths

it's important for certain users at the district to be notified when a WO is marked as a high or urgent priority.
Salvatore Topino 7 months ago in Admin Settings / Notifications 0 Future consideration

Specific fields appear in New Request depending on answers to prior fields

As an admin managing WorkOrder forms and approval paths, I would like to request that if an end user follows a specific pathway, then they will be led to a special WorkOrder submission format that contains a unique field with a drop down menu of I...
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

Ability to create a different email address per building to create a request

Right now we allow them to generate an email address per request type and I would like to break the email address down per building so that the requests can be routed correctly.
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

Allow for Custom Priorities with custom color coding

Or be able to add to the priority - a little more flexibilty here would be great so that we could set it up how we want it. Other than adding a column for status which makes things a little more complicated on the user end because there's more to ...
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

Ability to have a start and end time when submitting a Work Order

it would be great to allow users to indicate a start time and end time when submitting a work order. This way we can utilize the calendar page to see the work orders. This can help us prioritize our work day and plan ahead.
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

Custom Work Order ID Numbers

Is it possible to make custom work order ID numbers, based on the request type? I think having custom WOIDs should be optional for each request type. So that some request types can continue on an sequential format with each other, but those with c...
Salvatore Topino 8 months ago in Admin Settings / Work Orders 5 Future consideration

Confidential indicator for certain entries

Allow an administrator to assign a work order as confidential. Meaning if a teacher submitted a work order regarding a vandalism and we have investigations that involve our School Resource Office, pictures, police report, etc. and we want to mark ...
Salvatore Topino 8 months ago in Admin Settings / Work Orders 0 Future consideration