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Admin Settings

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SAML setting for Active/Inactive

We have SAML setup as well as the ability to email WOs into the system. We have noticed that when someone in the SAML group emails in a ticket, the user is created but are immediately made inactive. This is causing them to not being able to log in...
Dan Grassel 14 days ago in Admin Settings / Single Sign On (SSO) / Users 0 Being Reviewed

After I assign a work order take me to Pending My Approval instead of the already assigned work order.

It would be very helpful and time-saving for the system to redirect me to "Pending My Approval" after assigning a work order instead of the one I just assigned.
Guest 18 days ago in Admin Settings 2 Already exists

Inventory Inactivation should delete it from the system

When I inactivate an inventory item/space it still shows in the list and can be reactivated. I believe once a inventory item/space is inactivated in the system by the District admin you should be given the choice to delete it from the system preve...
Dan Grassel about 1 month ago in Admin Settings / Inventory / Roles 0 Will not implement

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 11 months ago in Admin Settings 2 Future consideration

Domain CNAME DNS Record

Setup ML Work Orders to Allow the use of CNAME Records to point to organizations ML sub domain.
Guest 10 months ago in Admin Settings 1 Future consideration

Color of work order changes to grey on completed status

From a user standpoint when we view all work orders it defaults to including our completed work orders. Currently the only way to visually see the difference is by looking at the black and white thin text in the status column. I think that having ...
Salvatore Topino about 1 year ago in Admin Settings / Work Orders 2 Future consideration

Add an editable Homepage

Add a editable homepage that would allow us to place widgets for currently open incidents, assigned assets, a big link to make requests, etc. This would be great to simplify things for end users, it would also allow us to place links to forms such...
Guest 10 months ago in Admin Settings 3 Being Reviewed

“Date Assigned” title option listed on the work order details printout

This can ensure we know the date the work order was assigned by simply looking at the work order details printout.
Guest 3 months ago in Admin Settings 0 Being Reviewed

Allow for Custom Priorities with custom color coding

Or be able to add to the priority - a little more flexibilty here would be great so that we could set it up how we want it. Other than adding a column for status which makes things a little more complicated on the user end because there's more to ...
Salvatore Topino about 1 year ago in Admin Settings / Work Orders 0 Future consideration

Add "Priority" as a field with auto-notify, auto-assign, approval paths

it's important for certain users at the district to be notified when a WO is marked as a high or urgent priority.
Salvatore Topino about 1 year ago in Admin Settings / Notifications 0 Future consideration