ML Work Orders/Helpdesk Ideas Portal
On the list page "complete by" only comes up if you add that column. Can this be a default column? Or one that is always there? We've talked about how many of our maintenance workers are not tech savvy. I can tell you many don't use the different column options and trying to get them to is like forcing a cat to take a bath. We've had quite a few work orders attempted to be completed long before or long after the actual due date.
However, as a tech savvy individual, I can say that inside the work order it isn't in a very "hey look at me" location. It's kind of hidden.
Can we get the "complete by" line moved to the top of the work order and maybe make it bold? Possibly change the color from black or something. But definitely higher up in the work order.
Thanks!
Hi @Guest , thanks for this idea submission. I think we can certainly look at moving that field higher on the request form.
I think as far as getting the complete by date to show as an available column on the grid as a default..Perhaps thats a more strategic conversation, because when I read through your idea, Im wondering if we should create a centralized page for admins to Establish default columns on list pages for users based on roles