All ideas

If you are generating a work order specifically to address a problem with an asset you are doing a PM on, that asset should auto-populate on the linked work order. Instead, you have to remember to enter it manually.

We have some simple request types that just require the user to submit a simple request. For instance HVAC, would be good area to have a request type where the user could select between too hot or too cold. In settings > request types > mana...

Some issues are simple and based only on the category and don't require further description. For instance in a laptop cracked screen there is no more description required (see example). In settings > request types > manage request categories...

There is nothing on the Print Details page that connects it to a particular asset. If I am sending a technician to a classroom to look at a Chromebook, they need to know which Chromebook to look for - using the Asset tag. It would make sense for t...

Rather than have tickets forwarded to a ML workorders mailbox, it would be great if the system could poll a Gmail box to get the get tickets from the box. It would also be great if the system could send replies from that box but the from name shou...

We currently allow users to only pick 'Building' for a particular Request Type. We do not have 'Space' in the workflow for them to pick. It would be great if, instead, the Work Order for this specific Request Type would default Building and Space ...

The asset-type list opened from the three-dot menu is not currently alphabetized. It would be helpful to make the list alpha to find types faster

I often print off QR Asset tags one at a time when it's needed. It would be nice to have Dymo printer support.

It is fairly annoying that the workorder list goes blank after you work or update a work order. Please make it so when you come back out of a workorder your list auto refreshes so you don't have to manually refresh it from a blank screen.

To ensure consistency, we need to be able to have default/fixed fines/fees in the system (similar to resource manager). We like that we can put in categories, we now just need to have fixed prices.