All ideas

It is very important that we add the grade level to our users so that we can run reports based on student grade level. The most import reason for this is we have different devices assigned by grade level and we need to pull those students without ...

We sure would like some prebuilt reports to help us in maintaining our 1:1 environment similar to the reports in Destiny Resource Manager: Active Student Users without any devices checked out to them. (Need to be able to select by building and g...

IT would be great if there was a way to also track non-serialized assets such as software licenses or peripherals within the system. It would be nice to be able to check these out to our users as well.

For efficiency, it would be great if there was a Purchasing and or Purchasing Receipt process for our assets that would allow us easily allow you to add 100 or 1000 of the same devices and it would associate the PO, purchase Date, Vendor, Costing ...

We love the new Asset Import Feature but there is not a good report that matches the template for import. It would be great if you could download the report with data in the same format you import. (It would save tons of time). As you do this, it ...

when a user writes notes for a ticket on hold, have that ticket number change a color to let me know that I have to read the notes, would make it easier when I have a full page of on hold tickets waiting user response

If you are generating a work order specifically to address a problem with an asset you are doing a PM on, that asset should auto-populate on the linked work order. Instead, you have to remember to enter it manually.

We have some simple request types that just require the user to submit a simple request. For instance HVAC, would be good area to have a request type where the user could select between too hot or too cold. In settings > request types > mana...

Some issues are simple and based only on the category and don't require further description. For instance in a laptop cracked screen there is no more description required (see example). In settings > request types > manage request categories...

Rather than have tickets forwarded to a ML workorders mailbox, it would be great if the system could poll a Gmail box to get the get tickets from the box. It would also be great if the system could send replies from that box but the from name shou...