All ideas

Librarian

Why is this useful? Districts regularly retire, recycle, or dispose of groups of technology assets. Processing each asset individually can take significant time, especially during annual refresh cycles. A bulk workflow would reduce repetitive work...

We would like the ability to have more than 1 responsible user per inventory item, but at the same location. Currently you can only have 1 responsible user per item per 1 location. The only way around this is to have multiple locations for an item...

Implementation Specialist Ryan Irwin submitting on behalf of customer Tim Spatz. Tim asked if there was a way to add an image for a specific type of asset instead of editing each device individually in ITAM. This would of course be time consuming....

Users click submit and the page just flashes, so they think it was submitted and close the tab. Could we add bold red text near the submit button or as a pop up indicating they are missing required information so they scroll up to fill it in. Or a...

When we try to export data out of ITAM, the funding source has data in it but the excel export does not show the data.

Add functionality that automatically pauses the SLA resolution timer when a ticket is placed in an On Hold status and resumes the timer when the ticket returns to an active status, such as In Progress. This feature would help ensure that SLA measu...

when you select "view all" work orders they should automatically come up, not having to type "all" then search and then hope they all appear. I know when you assign a work order it does not appear in the "view all" section right away. This is frus...

In the "Requests" interface, when you click the 3-dot menu to Filter, I want to be able to filter on more than one condition with an "OR" statement and not just "AND". For instance ....... Show rows with value that: Contains "text"ORIsNull This wo...

Our building manager wants to be able to assign WOs to the maintenance technician at specific times of day, and for him to view them on the agenda screen. For example, if there is a work order for watering the landscaping but it's very hot outside...