All ideas

when you select "view all" work orders they should automatically come up, not having to type "all" then search and then hope they all appear. I know when you assign a work order it does not appear in the "view all" section right away. This is frus...

Our building manager wants to be able to assign WOs to the maintenance technician at specific times of day, and for him to view them on the agenda screen. For example, if there is a work order for watering the landscaping but it's very hot outside...

Add functionality that automatically pauses the SLA resolution timer when a ticket is placed in an On Hold status and resumes the timer when the ticket returns to an active status, such as In Progress. This feature would help ensure that SLA measu...

In the "Requests" interface, when you click the 3-dot menu to Filter, I want to be able to filter on more than one condition with an "OR" statement and not just "AND". For instance ....... Show rows with value that: Contains "text"ORIsNull This wo...

We would like the ability to print a user barcode with the ability to select the user fields to include. During checkout, the system would have an option to print the user barcode on a DYMO type printer.

Are we able to do by date filter under the summary dashboard reports instead of Month filter

Rather than have tickets forwarded to a ML workorders mailbox, it would be great if the system could poll a Gmail box to get the get tickets from the box. It would also be great if the system could send replies from that box but the from name shou...

I often print off QR Asset tags one at a time when it's needed. It would be nice to have Dymo printer support.

It is very important that we add the grade level to our users so that we can run reports based on student grade level. The most import reason for this is we have different devices assigned by grade level and we need to pull those students without ...

We sure would like some prebuilt reports to help us in maintaining our 1:1 environment similar to the reports in Destiny Resource Manager: Active Student Users without any devices checked out to them. (Need to be able to select by building and g...