All ideas

Users click submit and the page just flashes, so they think it was submitted and close the tab. Could we add bold red text near the submit button or as a pop up indicating they are missing required information so they scroll up to fill it in. Or a...

When we try to export data out of ITAM, the funding source has data in it but the excel export does not show the data.

Implementation Specialist Ryan Irwin submitting on behalf of customer Tim Spatz. Tim asked if there was a way to add an image for a specific type of asset instead of editing each device individually in ITAM. This would of course be time consuming....

when you select "view all" work orders they should automatically come up, not having to type "all" then search and then hope they all appear. I know when you assign a work order it does not appear in the "view all" section right away. This is frus...

Add functionality that automatically pauses the SLA resolution timer when a ticket is placed in an On Hold status and resumes the timer when the ticket returns to an active status, such as In Progress. This feature would help ensure that SLA measu...

Our building manager wants to be able to assign WOs to the maintenance technician at specific times of day, and for him to view them on the agenda screen. For example, if there is a work order for watering the landscaping but it's very hot outside...

In the "Requests" interface, when you click the 3-dot menu to Filter, I want to be able to filter on more than one condition with an "OR" statement and not just "AND". For instance ....... Show rows with value that: Contains "text"ORIsNull This wo...

when a user writes notes for a ticket on hold, have that ticket number change a color to let me know that I have to read the notes, would make it easier when I have a full page of on hold tickets waiting user response

Rather than have tickets forwarded to a ML workorders mailbox, it would be great if the system could poll a Gmail box to get the get tickets from the box. It would also be great if the system could send replies from that box but the from name shou...

I often print off QR Asset tags one at a time when it's needed. It would be nice to have Dymo printer support.