ML Work Orders/Helpdesk Ideas Portal
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Work Orders

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Add more Interactable Buttons to the Work Orders Page

The 'Assigned To' Column has a button for 'Assign to Me' add a similar button or dropdown for other sections. Examples: Status dropdown to quickly change the status of a WO Priority Drop down PM WO currently is a Yes and No change it to Yes or a B...
Guest 7 months ago in Work Orders 1 Being Reviewed

Can we get an option to print work order attached files with work order print outs and in bulk?

It would be nice to be given the option to add related files attached to the work order print out. So when you go to print it asks if you want the attached files to print as well. But also, If I check a bunch of work orders on the view all work or...
Rebekah Leslie 5 months ago in Work Orders 1 Being Reviewed

Can we get a checkbox if a work order has files attached?

It would be really helpful if when on the view all work orders page we had a column that checked if there were files attached to the work order. That way if we are trying to see if someone has attached files it's an easy yes or no. For context, we...
Rebekah Leslie 5 months ago in Work Orders 1 Being Reviewed

Improve Formatting of Work Orders Submitted via Email

Work orders submitted via email are hard to read because recipients, the subject, and the email body are added to the work order as continuous text without character returns.
Jeff LaBenne 3 months ago in Work Orders 0 Being Reviewed

Change the Color of the WorkOrder # button in list view based on status

Looking at a list of work orders, at a glance all of the work orders in the list look extremely similar since the color of that work order button is green. If that color could be different for each (or a few) statuses that would make seeing more i...
Guest 6 months ago in Work Orders 1 Being Reviewed

Reoccurring work orders.

Can you create a way to have reoccurring work orders? Example: I have a water softener that needs the salt level checked every two weeks. I would like to have a work order that automatically pops up on Monday morning every two weeks until the end ...
Guest 3 months ago in Work Orders 0 Being Reviewed

Way to make certain users "exempt" from an approval path?

Is there a way to make certain users "exempt" from an approval path? We are trying a different approach to WO approval, and in the building where we're piloting it the admin assistant or asst principal is the Step 1 approval. Then it moves to the ...
Dan Grassel 7 months ago in Roles / Work Orders 0 Being Reviewed

Make "Complete By" on work orders pop more.

On the list page "complete by" only comes up if you add that column. Can this be a default column? Or one that is always there? We've talked about how many of our maintenance workers are not tech savvy. I can tell you many don't use the different ...
Rebekah Leslie 4 months ago in Work Orders 2 Being Reviewed

Ability to Convert Issues to Work Orders

Is it currently possible to use the "Issues" module as a running/open list of building issues that can then be converted into actual Work Orders when we have the time/resources to address them? It may be helpful to incorporate a button that genera...
Jack Schumaker 7 months ago in Work Orders 1 Being Reviewed

Color code or mark Notes between Email, Internal, and Canned Response.

Its hard to tell without looking through the notifications section which Notes sent an email and which ones the end user cannot see. A icon or color coding different types of notes.
Guest 7 months ago in Work Orders 1 Being Reviewed