ML Work Orders/Helpdesk Ideas Portal
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Add Current assigned user to info shown when checking asset in

We've been using the check in and out systems more now that the school year is under way. And we noticed that when a student brings us a device that they are turning in we have no quick and easy way to verify that it is THEIR correct device from t...
Guest 6 months ago in Assets 0 Future consideration

Add reminder emails to the person the asset/device is checked out to.

It would be helpful to have check out reminder emails go out to the person the asset/device is checked out to on the day before due date, due date and daily reminder emails when the check in is past due.
Salvatore Topino about 1 year ago in Assets 0 Future consideration

Ability to download any search or filtering results into Excel file

It would be extremely efficient to have any search or filtering give you the option to take those results and export to excel. In some cases you can, but there are a lot of opportunities to use the data in that way. Could we have every screen give...
Michele West 12 months ago in Imports & Exports 4 Future consideration

Need a way to import files & O&M's

If were tracking files per asset in another system, like Google for example, we have no way of importing these in mass into MLW. Our only option is to just upload these files asset by asset, which can take up a LOT of time.n.
Dan Grassel 12 months ago in Assets / Imports & Exports 0 Future consideration

Ability to request inventory directly from work order

Instead of allowing technicians to add inventory to a work order and remove it from stock, we need to allow technicians to request inventory from the work order instead (they need to get approval).
Dan Grassel about 1 year ago in Inventory 3 Future consideration

Add the ability for vendors to track insurance, contract pricing, files

Similar to the insurance documents that are stored in MLS and notify when expired the same should be possible for vendors. Also if there is a contract for negotiated pricing that has an expiration date this should be stored in a similar fashion. T...
Dan Grassel 7 months ago in Vendors 0 Future consideration

Custom check out emails with email acknowledgement

would like to be able to add text to the check out email that requires an acknowledgement from the person that gets that email. This would need to be an asset type specific setting due to the unique details for each. EX 1 - Keys. Usually when you...
Salvatore Topino about 1 year ago in Assets / Notifications 0 Future consideration

Have WOs coming from MLS updated if that event in MLS is updated

Changes in MLS events to reflect on the WOs that are created inside MLW from those events. An example is if start/end times change on the event.
Salvatore Topino about 1 year ago in Integration (ML Schedules) / Work Orders 1 Future consideration

Create External Work Orders API

We would like to leverage an MLW API for work order and labor information so that we can use it another reporting engine.
Salvatore Topino about 1 year ago in Integrations (External) / Reports 0 Future consideration

Ability to upload files to Vendors (like their insurance and contract)

As a administrator I would like to insert Vendor files so that I can upload their insurance certificates and contracts
Salvatore Topino about 1 year ago in Vendors 5 Future consideration