ML Work Orders/Helpdesk Ideas Portal
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Email reminders based on Asset Status

we need to keep track of which Assets are in repair - right now were doing it manually we send these Chromebooks out to an outside vendor for repair we would like reminder emails to be sent to admins after a certain # of days - for example, when t...
Salvatore Topino 12 months ago in Assets / Notifications 0 Future consideration

Make Procedures on PM work orders a required field for technician assigned to the work order

When I assign users a PM, is there any way to make it so that they must review the procedure, and check each step before being able to mark the work order complete? Also, when they click into the workorder can the default page within that workorde...
Salvatore Topino 12 months ago in Preventative Maintenance (PMs)  / Work Orders 0 Future consideration

License Management

Morning, as an IT Administrator, using ML to keep track of software licenses would be amazing. Our old system had it where we could select what type of licensing we had for the software, be it limited or unlimited. We could then put in the license...
Salvatore Topino 12 months ago in Other (Provide Description) 0 Future consideration

One form creating multiple work orders

As the person responsible for coordinating the onboarding of new employees, I would like to have the ability to use one form to create multiple work orders to streamline my team's ability to collaborate. For example, entering that we have to prepa...
Salvatore Topino 12 months ago in Work Orders 0 Future consideration

Ability to move from Asset to Asset via Asset Detail page (think left, right arrow for reference)

Ability to have like a Left and Right Arrow on asset detail page to easily scroll through assets without needing to go back to asset grid page the left/right arrow should be dependent on search results, otherwise go in sequential order based on so...
Salvatore Topino 12 months ago in Assets 0 Future consideration

Ability to have a start and end time when submitting a Work Order

it would be great to allow users to indicate a start time and end time when submitting a work order. This way we can utilize the calendar page to see the work orders. This can help us prioritize our work day and plan ahead.
Salvatore Topino 12 months ago in Admin Settings / Work Orders 0 Future consideration

Custodial Management Services

As a Facility Director, I would like to have a custodial management aspect of ML to help organize and direct custodial needs.
Salvatore Topino 12 months ago in Other (Provide Description) 0 Future consideration

Viewing labor hours for techs

Is there a way to add a view on the dashboard to see labor hour totals for the week for individual techs?
Salvatore Topino 12 months ago in Labor 0 Future consideration

Create Link Between Inventory Items to Component Assets and Asset Records

As a User, I need to be able to link inventory items to my asset records so I know what parts to order for my asset records. This will also give me a sense of how stocked my inventory for my assets, so I can better plan my purchase orders for parts.
Salvatore Topino 12 months ago in Assets / Inventory 0 Future consideration

Invoice Option

I think adding a possibility to invoice from this site would be very helpful. Status paid unpaid payment plan Functions import a template $ per part asset name repair work order # User Auto-updating date Auto emailing to multiple emails including ...
Salvatore Topino 12 months ago in Assets / Notifications / Other (Provide Description) / Work Orders 0 Future consideration