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Performance (Work Orders)

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Bring back the count at the top of the open work orders page

The count and arrows used to be at the top and bottom of the open work orders page. I would like that brought back to the top again, it's a nice quick visual to see how many open work orders we have without having to scroll down to the bottom of t...
Katie Harmon 7 days ago in Performance (Work Orders) 0

Add Statuses

Hi, We would like to add the following status options: - Summer work. -Winter break work. -Spring Break Work. -Christmas Break Work. -Part On Order. -Possible Denies. -Higher Approval. Thank you.
Juan Guzman 27 days ago in Performance (Work Orders) 0

Need to be able to put images into notes and they show up inline in the email so you can send screenshots in your notes.

I often like to include screenshots when explaining how to resolve an issue and it lets me add the picture inline in the notes section but it doesn't show up in the email that is sent. Users need to be able to see it in the email--they often don't...
Guest 5 months ago in Performance (Work Orders) 2

Approve/Assign Feature enhancement

After working in the site I was thinking that the Approve/Assign request feature is almost setup to allow you to do everything to a work order you would need to without having to actually open the work order If there could be 2 enhancements - This...
Dan Grassel 4 months ago in Performance (Work Orders) / Work Orders 0

Support basic HTML markup from tickets opened by email

Hello, We have many systems that open tickets by email. Some use bold, underline, italics, line breaks, horizontal rules, and paragraph tags to break up and format the email. When ML Work Orders processes the incoming email as a ticket, all format...
Eric Davidson over 1 year ago in Performance (Work Orders) 5 Being Reviewed

mass complete work orders

use the check box squares to select multiple work orders then have a complete assign on hold option for all the work orders you have selected
Guest 6 months ago in Performance (Work Orders) 0

Light in room 103 HS building

light in room U 103 is out
Leigh Cantrell 11 months ago in Performance (Work Orders) 1 Will not implement

What happened to the ability to give feedback? I miss that.

Before we could give feedback on the staff. I miss giving good reviews for jobs well done, courteousness, and going the extra mile. Will this be added? or is it there, but hidden?
Guest over 1 year ago in Performance (Work Orders) 0 Being Reviewed

[Copy] Approve/Assign Request feature enhancement

After working in the site I was
Dan Grassel 4 months ago in Performance (Work Orders) / Work Orders 0