ML Work Orders/Helpdesk Ideas Portal
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Create new users upon receiving WO via email

We would like the ability for new users to be created (defaulted to requester for all types & buildings) when they submit a WO via email. It would have to look at the original sender because we have a forwarding rule (they email helpdesk@...)....
Guest 9 months ago in Users 0 Being Reviewed

Ability to Update checked-out/in assets in bulk via import

No description provided
Salvatore Topino 9 months ago in Assets / Imports & Exports 0 Being Reviewed

I'd love a reorder option for inventory.

It would be super nice if when completing an order or inside the item page or from the inventory list page you could "add to reorder list". The "Reorder List" would list any items added to it along with Vendor, URL links, model/item numbers, and a...
Rebekah Leslie 9 months ago in Inventory 0 Being Reviewed

Ability to change budget code without reopening inventory request

Backorders make it confusing to reopen an inventory request if you need to adjust the budget code (it wants to make another backorder if the original order had one). Is there a way budget codes could be altered by admin without reopening the request?
Rebekah Leslie 10 months ago in Inventory 2 Being Reviewed

As an admin have the ability to remove inventory (issue, purchase, etc.) without placing an order.

Sorry Sal, forgot this request for John. If I am on an inventory item page I want the ability to subtract it from inventory with a budget code without going to "Inventory Request". This could (and we would like this option) be an option under inve...
Rebekah Leslie 10 months ago in Inventory 6 Being Reviewed

Ability to pick which fields appear on inventory QR codes

It would be very helpful if the QR codes for inventory were customizable like the asset ones are. I'd love to be able to have the unit of measure visible on the QR codes, so when pulling the items people know how the items go out.
Rebekah Leslie 10 months ago in Inventory 2 Being Reviewed

Approval path required fields

Add Fields and requirements during approval path. First approver needs to fill blank field (estimated cost, required purchases, etc). For us the first approver is like a stop gap for useless or unreasonable requests, but sometimes they just click ...
Guest 10 months ago in Work Orders 2 Being Reviewed

Auto status reminders should be internal only

The notes that get added automatically to work orders that have been in one status for too long are showing up in the note history in the requestor view. Can you please make sure those notes stay internal? Requestors shouldn't be able to see our i...
Mollie Forman 10 months ago in Notifications 3 Being Reviewed

Add an email to confirmation emails when an asset is checked-out and checked-in

We would like to be able to include parent/guardians and/or principals to the confirmation emails when a chromebook is checked-out or when a chromebook needs repair.
Shauna Worthley 10 months ago in Assets 2 Being Reviewed

In Check-Out Assets page, bypass needing to select "check-out" to actually check-out the asset.

Less clicks the better, I want to be able to scan in user, scan in asset and that completes the check-out, so I can move onto the next check-out. I need this workflow to be quick and efficient so I can properly handle my thousands of chrome device...
Salvatore Topino about 1 year ago in Assets 0 Being Reviewed