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ML Work Orders/Helpdesk Ideas Portal
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Ability to setup user based email notification time schedule

As a district we may a specific preference of when certain users get notified based on the day of the week
Faisal Ghias almost 2 years ago in Notifications 0 Future consideration

I would like the ability to have ML ID Numbers print in the one of the corners of the Asset QR code without taking one of the four optional fields.

For auditing purposes I would l Asset ML ID auto print when printing Asset QR Code labels without using up one of the four optional fields.
Faisal Ghias almost 2 years ago in Assets / QR Codes/Barcodes 0 Future consideration

Have All Reports Aligned to the Left when Printing

Currently when printing a report, the data is aligned to the middle. This makes it difficult to quickly look at inventory names for example. If it was aligned left, it would be much easier on the eyes to follow the data after printing a physical copy
Faisal Ghias almost 2 years ago in Reports 0 Future consideration

When Searching for an Asset, allow for users to search on specific fields and able to use operators to search a combination of specific fields

The more robust search option with multiple search fields and the "and/or" operators is a feature that we absolutely would need when working directly with the ASSET RECORDS, but NOT with work orders. We utilize this type of robust search regularly...
Faisal Ghias almost 2 years ago in Assets 0 Future consideration

Update Manage Users page to have more actions to Check in/out assets and generate Work Orders

Tech teams are managing 1000s of devices, most of which can be managed at the user level Right now at the user level, you have to click into a users, user detail page to check in/out. It would be easier to have these options also display on the ma...
Faisal Ghias almost 2 years ago in Users 0 Future consideration

Create "Change log" tab concept at district settings level where changes to districts settings are tracked by who and when

Not being able to know what settings where changed and when can be frustrating. Being able to solve this on our own rather than needing to go through ML support would be great!
Faisal Ghias almost 2 years ago in Admin Settings 0 Future consideration

[Copy] Approve/Assign Request feature enhancement

After working in the site I was
Dan Grassel about 2 months ago in Performance (Work Orders) / Work Orders 0

One student desk

Can I please have one student desk in room 126? Thank you!
Demetra Palaj 8 months ago in Work Orders 1 Will not implement

Large scale inventory updates with spreadsheets.

In the even to needing to update large amounts of lines in the inventory management functions, there is no easy way to make this happen. If there was a way to push an excel spreadsheet to the inventory system to update unit price, quantity, manufa...
Guest over 1 year ago in Inventory 1 Being Reviewed

Add 3rd Party URL capabilities to Satisfaction Survey

We already use 3rd party survey tracking software like survey monkey and would like to be able to leverage our custom surveys from that application and have that be included in completed/closed work order emails.
Faisal Ghias over 1 year ago in Work Orders 0 Future consideration