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    Under Space in the form for maintenance, can you add a classroom as an option to submit a request

    I have a classroom at 2 schools that have akward room numbers - they are in the lower level hence our room is LL1 and they are also LMC 3 at the Elementary. When I attempt to submit a request the form does not have the option to just select a clas...
    Guest almost 2 years ago in Work Orders 0 Being Reviewed

    Automate Work Order Statuses

    Have the ability to create automations that would act as transisions. having the ability to create Transition IF THEN statements for any field would help automate tasks. Example: being able to create a transition that says IF statys is ON HOLD (Wa...
    Guest almost 2 years ago in Automation 4 Being Reviewed

    Can we get the ability to limit location spaces for a requestor?

    We'd like to be able to limit our music teachers to only be able to place work orders for specific areas at our high school. These are teachers who all belong to a specific building that they can place work orders for all the building spaces. Howe...
    Rebekah Leslie almost 2 years ago in Users 1 Future consideration

    Auto Assign Custom Forms

    Give Custom Forms the option of Auto Assigment. Custom Forms are usually specific and detailed WO for a Request Type, having the option of assigning those automatically to the correct person would be helpful to have.
    Guest almost 2 years ago in Work Orders 1 Future consideration

    Make form fields visible without making them active in WO

    When using Custom Forms in order for technicians to see the filled out forms they must be added as active to the Request Type. If it could be made to have a view/disable view or a way to force any filled field to show in the WO that would be great...
    Guest almost 2 years ago in Work Orders 2 Being Reviewed

    Labor Hours Required - By Work Order Type

    Is is possible to have "Labor Hours Required" only enabled for Maintenance/Custodial tickets, but have it off for Technology work orders? In tech, we do not track hours, so when we go to close a ticket it is prompting us for hours. We were only ab...
    Matthew Dean almost 2 years ago in Work Orders 2 Being Reviewed

    Can the area to upload files to a work order "pop" more?

    I get a lot of comments about the "related files" line of the work order form just blends into the rest of the form, making it easy to forget. And I can't really argue with that, as I am constantly passing it up. Can this "pop" more?
    Rebekah Leslie almost 2 years ago in Work Orders 1 Being Reviewed

    change color for every other row in work orders to easily visualize each work order

    It is often hard for me to see which details pertain to the work order I'm seeing before i click on one because the background is all white. If we could change the color of every other row to distinguish them apart or even add lines in between the...
    Guest almost 2 years ago in Work Orders 1 Being Reviewed

    Having a customizable banner at the top of all ML pages we can update with info as needed.

    So if we have something we need to communicate that a ton of people will go to ML to put a work order in, they would be able to see the banner and know it's a known issue. For example: phones are down or AC is out at a building.
    Rebekah Leslie almost 2 years ago in Notifications 5 Being Reviewed

    System produced labor hours report

    It would be great if the system could auto produce a weekly or bi-weekly labor hours report on each staff member. Our company uses these reports for many different reasons. I would set-up the report with the right filters and I would have it auto ...
    Guest about 2 years ago in Reports 2 Being Reviewed