ML Work Orders/Helpdesk Ideas Portal
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    Ability to set a desired completion time for a PM so we can sort based on overdue PMs.

    We would like to set up our PMs with designated completion time ranges. We have a lot of quarterly PMs that need to be completed within the first month of the quarter or semi-annual or annual PMs that need to be completed within the first month of...
    Faisal Ghias about 2 years ago in Preventative Maintenance (PMs) 0 Future consideration

    Ability to Remote Desktop via a work order

    As tech support staff, we want to be able to start a remote desktop support session directly from a work order
    Faisal Ghias about 2 years ago in Assets / Integrations (External) / Work Orders 0 Future consideration

    Ability to Generate Barcodes in Mass

    We want to generate brand new barcodes for their assets (similar to generating QR Codes from the view all assets page). This would allow us to bulk print barcodes based upon the assets within the telerik grid. Once this report is printed we need t...
    Faisal Ghias about 2 years ago in Assets / QR Codes/Barcodes 0 Future consideration

    Assets to appear at the bottom of printed work order

    It would be great if that on the print out of the work order, that I can see make, model, serial # for all associated assets on the work order because we forward these work orders to vendors and its very useful for them to have this info handy.
    Faisal Ghias about 2 years ago in Assets / Work Orders 0 Future consideration

    Adding sub-categories for Problem Types

    As a IT admin I would like the option of adding sub-categories to Problem Types so the end user submitting a work order can be more specific in their request. Instead of having a separate Problem Type for each of the following, they could be group...
    Faisal Ghias about 2 years ago in Admin Settings 0 Future consideration

    Ability to select multiple dates for each employee in WO

    I would like to have a callability of selecting multiple dates for each employee in an WO. for Example: WO> Add Labor > MANAGE LABOR ON WORK ORDER> date ( on the calendar icon, I be able to select couple dates at the same time if the labo...
    Faisal Ghias about 2 years ago in Labor / Work Orders 0 Future consideration

    Ability to associate Request Type(s) to Vendors

    we have many vendors that are specific to either Tech or Maintenance/custodial so we would like to separate out specific vendors to make our users dropdown lists a bit more specific to their roles
    Faisal Ghias about 2 years ago in Vendors / Work Orders 0 Future consideration

    Add an AI button for Work Order Notes

    Geared towards IT requests - Add an AI button to help with note replies / troubleshooting, etc
    Faisal Ghias about 2 years ago in Artificial Intelligence / Work Orders 0 Future consideration

    Add Total Quantity to Inventory Request Detail Report

    Being able to see total quantity on this report at the top where the other totals will help me get a sense of quantity totals for the requests I have filtered by.
    Faisal Ghias about 2 years ago in Inventory / Reports 0 Future consideration

    Ability to customize QR Code Settings (fields to display) for Inventory Items (Like how Asset QR codes work)

    Same feature as generating QR codes for assets, but instead it would generate them for inventory Allow for inventory QR Codes to have same field label customization that we allow for Assets (up to 4 fields). As well as all the label print options ...
    Faisal Ghias about 2 years ago in Inventory / QR Codes/Barcodes 0 Future consideration