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    Remove "Approved" email to requesters

    Requesters receive an "Approved" email when the work order is Assigned. They get confused by this thinking their request has been completed. Either eliminate the email or skip the "Approval" step when tickets are assigned.
    Jeff Scott almost 2 years ago in Notifications 2 Being Reviewed

    AI for photos take a picture and find the relevant inventory, asset, etc.

    Not super relevant for myself, but since this category is here and this has yet to be metioned. It would be cool to scan an item or barcode and find everything relevant to it within ML. Scanning an item could bring up relavant Inventory items or A...
    Guest almost 2 years ago in Artificial Intelligence 1 Being Reviewed

    Show Item is on Back Order when Receiving Inventory

    If I am receiving an inventory item that is currently on back order I should be alerted of that on the receive inventory page. Need an easier option to fulfill those back order items requested when receiving that inventory into the system.
    Dan Grassel almost 2 years ago in Inventory 0 Being Reviewed

    Can we have "Manage Users" filters hold?

    Can we have the filters hold for "Manage Users" like we do with inventory, assets, and work orders? When you're adjusting settings for a group of people that can't be changed in a "role" assignment (locations, inventory categories they can see, as...
    Rebekah Leslie almost 2 years ago in Users 1 Being Reviewed

    Format Emails

    Similar to MLW-I-272, Having the ability to Format the email responses from notes. It would be great to have the ‘Completed’ email notification in a formal Closing Statement.
    Guest almost 2 years ago in Notifications 0 Being Reviewed

    Enable users to increase the size of the filter window to see all of the text.

    Would be nice to be able to read all of the options when making a selection.
    Guest almost 2 years ago in Top Level Search 1 Being Reviewed

    Can we make Canned Responses optional?

    We have problems getting the maintenance workers to fill out genuine notes on work orders. My boss would like the option to turn off canned responses.
    Rebekah Leslie almost 2 years ago in Work Orders 1 Being Reviewed

    What happened to the ability to give feedback? I miss that.

    Before we could give feedback on the staff. I miss giving good reviews for jobs well done, courteousness, and going the extra mile. Will this be added? or is it there, but hidden?
    Guest about 2 years ago in Performance (Work Orders) 0 Being Reviewed

    More than one "requester" ability

    With the upcoming feature of merging work orders (yaaay! soooo excited for this one!), is it possible to give the ability to add more than one requestor? Like, as a person with the ability to add work orders for other people, could I put more than...
    Rebekah Leslie about 2 years ago in Work Orders 4 Already exists

    Have grid level search apply to only existing filter set only

    Right now, when applying a search on the work order pages, while I have a filter applied is returning results outside of my applied filter set, which can be really confusing and frusturating. I need the search to look at only the filtered work ord...
    Faisal Ghias about 2 years ago in Work Orders 0 Being Reviewed