All ideas

The notes that get added automatically to work orders that have been in one status for too long are showing up in the note history in the requestor view. Can you please make sure those notes stay internal? Requestors shouldn't be able to see our i...

Create a concept of building types that can store all applicable systems and sub-systems with cost-per-square-foot benchmark data. This way when we create a building area, it will already know the type and all the system/subsystem benchmark cost i...

We would like to be able to include parent/guardians and/or principals to the confirmation emails when a chromebook is checked-out or when a chromebook needs repair.

Allow the option when editing assets with mass update to make assets a component of. This would help when you have devices in a cart We could select all the devices and mark them as a component of another device in bulk. We have the option of scan...

It would be very helpful to limit the budget codes a user can see when adding a budget code in inventory (or work orders I suppose). If under "edit user" there was a column on the role line that you could limit which budget code(s) that user has a...

We are being required to fill out paper forms anytime our equipment is moved from a building, space or its disposition changes. This creates a lot of paperwork for the tech department. If we could email the appropriate people who need to know when...

Being able to pull inventory for Microsoft windows-based computers would be helpful.

RapidIdentity (from Identity Automation) is our Identity Provider. We have configured a Google SAML connection, but that is ultimately redirected to the Rapid identity product when we use SSO (meaning a user will enter their username twice to comp...

Please add the description back on open work orders

Our district IT team manages our Samsung devices on Samsung Knox and we would love to get those devices into MLW Assets so we can log work order history against those devices.