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    Urgent WO Messages go to outside users (police, fire department), that include PDF's of building maps

    The idea here is that if a WO is submitted and is urgent, then outside departments (like police and fire department) can be notified and sent PDF of building maps If these outside departments need to intervene in the building, they need to see map...
    Faisal Ghias over 2 years ago in Notifications / Work Orders 0 Future consideration

    Closed on first report or thanks for contact support email or have a check box not to send a notification on ticket creation

    As a Helpdesk employee who receives calls for IT support, some of the support issues can be solved over the phone/remoting into their computer and helping the user. With that being said, a lot of the calls can be finished on the first call, but we...
    Faisal Ghias over 2 years ago in Notifications / Work Orders 0 Future consideration

    Ability to create a different email address per building to create a request

    Right now we allow them to generate an email address per request type and I would like to break the email address down per building so that the requests can be routed correctly.
    Faisal Ghias over 2 years ago in Admin Settings / Work Orders 0 Future consideration

    Ability to Remote Desktop via a work order

    As tech support staff, we want to be able to start a remote desktop support session directly from a work order
    Faisal Ghias over 2 years ago in Assets / Integrations (External) / Work Orders 0 Future consideration

    Ability to view the MLS calendar for a space from the space details page

    we could make clicking on the Space name not only show the work order history for that room, but another tab for the MLS calendar filtered on that room that would be great for techs to know when that room is free.
    Faisal Ghias over 2 years ago in Integration (ML Schedules) / Locations 0 Future consideration

    Assets to appear at the bottom of printed work order

    It would be great if that on the print out of the work order, that I can see make, model, serial # for all associated assets on the work order because we forward these work orders to vendors and its very useful for them to have this info handy.
    Faisal Ghias over 2 years ago in Assets / Work Orders 0 Future consideration

    Make inventory item type field value on inventory item detail page a clickable link that opens new tab of inventory item list page filtered down to that inventory type.

    It would save steps to be able to click a link to the inventory type and have all those items pull up without having to go back to view all inventory and then filter (sometimes it can take a long time to have the item types pull up to filter by).
    Faisal Ghias over 2 years ago in Inventory 0 Future consideration

    Secondary column field choices reduce / filter based on other column filters.

    When filtering assets, work orders, reports etc. using multiple columns the secondary column does not filter based on the first. For instance, on the 'All Work Orders' page I wanted to filter down to WOs in the West Middle School cafeteria. I firs...
    Faisal Ghias over 2 years ago in Work Orders 0 Future consideration

    Confirmation Email for Work Orders that are submitted within ML Work Orders

    It would be useful for the requestor of a Work Order to receive a confirmation email once the Work Order is sent. This will help to eliminate additional emails and calls to IT and maintenance that some employees make.
    Faisal Ghias over 2 years ago in Notifications 0 Future consideration

    Additional "Contact" sections for Vendors

    can there be additional areas to include more than 1 contact for a vendor. We have a lot of Vendors in their system, and some vendors have more than 1 contact. Right now there is only room to add 1 contact per vendor
    Faisal Ghias over 2 years ago in Vendors 0 Future consideration