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Technology and maintenance departments use ML Work Orders. Both have Requestors. Maintenance has 60 requestors. Technology has hundreds. There is no way to only view maintenance requestors to update without having to fish through hundreds of names...
Guest about 2 years ago in Admin Settings 1 Being Reviewed

Support tags in emails to automatically perform/map actions

Similar to how Zendesk supports auto assignment tags, support within ML Work Orders emails. Some examples we'd like to see: #Assign [username] (ie., #assign edavidson) Replying (with permissions) to an email with this would assign the ticket to th...
Eric Davidson about 2 years ago in Work Orders 1 Being Reviewed

Create new users upon receiving WO via email

We would like the ability for new users to be created (defaulted to requester for all types & buildings) when they submit a WO via email. It would have to look at the original sender because we have a forwarding rule (they email helpdesk@...)....
Guest about 2 years ago in Users 0 Being Reviewed

Ability to Update checked-out/in assets in bulk via import

No description provided
Faisal Ghias about 2 years ago in Assets / Imports & Exports 0 Being Reviewed

Ability to create a custom email footer for all work order related emails

No description provided
Faisal Ghias about 2 years ago in Notifications / Work Orders 0 Future consideration

Allow Authentication against multiple Google Domains

We support multiple school districts within our instance. Each school district has their own Google domain. Each school's users should be able to authenticate with their own Google email address.
Jeff Scott about 2 years ago in Users 1 Future consideration

Ability to change budget code without reopening inventory request

Backorders make it confusing to reopen an inventory request if you need to adjust the budget code (it wants to make another backorder if the original order had one). Is there a way budget codes could be altered by admin without reopening the request?
Rebekah Leslie about 2 years ago in Inventory 2 Being Reviewed

As an admin have the ability to remove inventory (issue, purchase, etc.) without placing an order.

Sorry Sal, forgot this request for John. If I am on an inventory item page I want the ability to subtract it from inventory with a budget code without going to "Inventory Request". This could (and we would like this option) be an option under inve...
Rebekah Leslie about 2 years ago in Inventory 6 Being Reviewed

Ability to Bulk Inactivate Users

We want the ability to bulk inactivate users from ML Work Orders.
Faisal Ghias about 2 years ago in Users 0 Future consideration

corridor

Currently hallways or corridors are not in the system or mine that is. If we need work done or have a problem in a corridor we have to use a classroom as the closest location for problem. This would give the tech the exact area to look at with out...
Guest about 2 years ago in Custodial 1 Will not implement