ML Work Orders Ideas Portal
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Have grid level search apply to only existing filter set only

Right now, when applying a search on the work order pages, while I have a filter applied is returning results outside of my applied filter set, which can be really confusing and frusturating. I need the search to look at only the filtered work ord...
Salvatore Topino about 2 months ago in Work Orders 0 Being Reviewed

filter user types

Technology and maintenance departments use ML Work Orders. Both have Requestors. Maintenance has 60 requestors. Technology has hundreds. There is no way to only view maintenance requestors to update without having to fish through hundreds of names...
Guest about 2 months ago in Admin Settings 1 Being Reviewed

Add an editable Homepage

Add a editable homepage that would allow us to place widgets for currently open incidents, assigned assets, a big link to make requests, etc. This would be great to simplify things for end users, it would also allow us to place links to forms such...
Guest 4 months ago in Admin Settings 3 Being Reviewed

Support tags in emails to automatically perform/map actions

Similar to how Zendesk supports auto assignment tags, support within ML Work Orders emails. Some examples we'd like to see: #Assign [username] (ie., #assign edavidson) Replying (with permissions) to an email with this would assign the ticket to th...
Eric Davidson about 2 months ago in Work Orders 1 Being Reviewed

Create new users upon receiving WO via email

We would like the ability for new users to be created (defaulted to requester for all types & buildings) when they submit a WO via email. It would have to look at the original sender because we have a forwarding rule (they email helpdesk@...)....
Guest about 2 months ago in Users 0 Being Reviewed

Auto Assign Based on Status

Used the status of a work order to auto assign it. This would allow Approval paths to go from Needs Approval to Approved and use the Approved status to auto assign to specified users.
Guest 4 months ago in Work Orders 2 Being Reviewed

Approval Path Add Field for Purpose

It would be useful to add a field in Approval Paths for Purpose. We could add an additional approval representative based on purpose then problem type to ensure it gets to the correct department and has all of the proper approvals.
Vanessa Neuenschwander 2 months ago in Admin Settings 1 Being Reviewed

I'd love a reorder option for inventory.

It would be super nice if when completing an order or inside the item page or from the inventory list page you could "add to reorder list". The "Reorder List" would list any items added to it along with Vendor, URL links, model/item numbers, and a...
Rebekah Leslie 3 months ago in Inventory 0 Being Reviewed

Allow Authentication against multiple Google Domains

We support multiple school districts within our instance. Each school district has their own Google domain. Each school's users should be able to authenticate with their own Google email address.
Jeff Scott 3 months ago in Users 1 Being Reviewed

Ability to change budget code without reopening inventory request

Backorders make it confusing to reopen an inventory request if you need to adjust the budget code (it wants to make another backorder if the original order had one). Is there a way budget codes could be altered by admin without reopening the request?
Rebekah Leslie 3 months ago in Inventory 2 Being Reviewed